Silungile Mtshali

Dedicated and results-driven HR Officer with 10+ years HR generalist experience, including mining environments, head office functions and unionised workplaces. Strong background in HR administration, talent acquisition, employee relations, performance processes, HR reporting, training & development, and compliance. Proven ability to support managers and employees, ensure HR processes run smoothly, and uphold legislative and organisational standards.

Experienced in ISO9001 audits, EE, WSP/ATR submissions (MerSETA), HRIS administration, payroll inputs, ER processes, CCMA preparation, and delivering efficient HR support across multiple sites.

HR Officer / Generalist at Tractionel Enterprise (2023-01 – Present)

Head office & site HR support

• Provide day-to-day HR operational support in line with HR policies and SLA requirements
• Manage talent acquisition: adverts, screening, shortlisting, interviews, reference checks, offers and onboarding
• Drive employee onboarding, probation tracking and HR documentation accuracy
• Administer terminations, exits, UI19s, COIDA, and employee file updates
• Support ER processes, including disciplinary hearings, union engagements, policy reviews, and CCMA representation
• Conduct ISO9001 quality audits and ensure compliance with organisational HR standards
• Manage Training & Development, including sourcing accredited providers, arranging training and maintaining training records
• Complete MerSETA WSP/ATR submissions and coordinate EE plans, meetings and reporting
• Prepare payroll inputs, verify changes, and resolve payroll queries
• Support organisational structure alignment and OD initiatives

HR Officer at Afrimat – Nkomati Anthracite (2021-09 – 2022-10)

Full mining site HR function

• Delivered end-to-end HR support for underground mining operations
• Managed full recruitment cycle, medicals, onboarding and induction
• Coordinated time & attendance, verified timesheets and submitted payroll inputs
• Administered employee contracts, promotions, transfers, and terminations
• Provided first-line ER support, disciplinary coordination, union & community engagements, and CCMA preparation
• Led employee wellness initiatives and site culture programmes
• Supported Training & Development, statutory reporting and compliance documentation
• Assisted H&S with document control, IOD management and MSHA compliance

HR Officer at Element Six (2019-11 – 2020-11)

Generalist HR services and HR Business Partner support

• Delivered generalist HR services and supported HR Business Partners
• Managed e-Recruitment (Smart Recruiter), adverts, screening and interview coordination
• Supported IR processes, hearings, union engagements, S189 administration and document management
• Coordinated EE meetings, training and annual submissions
• Assisted with training coordination, bursary recruitment and HR reporting
• Managed employee wellness awareness programmes

Trade Union Official at SAEWA (Trade Union) (2019-02 – 2019-11)

Trade union representation and member advocacy

• Represented members in ER matters, hearings, and negotiations with employers
• Engaged with Bargaining Councils and CCMA cases for dispute resolution

Talent & Performance Management Coordinator at ACSA (2017-08 – 2018-12)

Performance management and talent coordination

• Administered performance contracting on Oracle and coached staff on PMS
• Supported Talent Management, succession planning and documentation
• Coordinated performance cycles, reporting and compliance

HR Administrator at Coca-Cola Shanduka Beverages (2016-04 – 2016-11)

HR administration and support services

• Supported recruitment, HR administration, ER case preparation, training coordination and payroll documentation

Finance Clerk at Coca-Cola Shanduka Beverages (2016-12 – 2017-05)

Finance and administrative support

HR Intern / HR Officer (Casual) at African Access Holdings (2014-04 – 2016-03)

HR operations and administration

• Recruitment, payroll support, employee files, hearings, conflict management, labour relations and general HR admin

Data Capturer at Nedbank (2013-07 – 2014-03)

Data entry and record processing

• Captured and processed customer data and departmental records

Certificate in Production Operations Management – University of South Africa (2020)

BA Honours in Human Resource Management – University of Johannesburg (2018)

BA in Human Resource Management – University of Johannesburg (2013)

Matric – Vosloorus Comprehensive School (2010)