CLIENT RELATIONS CONSULTANT (2IC)
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Greet and welcome clients, Provide face to face service to customers, adheres to business rules and procedure and multi skilled across the product. building relationship internal and external with client and staff, attend incoming and outgoing calls, conducting meeting every day with staff and write minutes, compile records and monthly reports, handle office expenditure and budget, maintain stationery and office equipment and responsible for assets register, filling, faxing and email documents and administrative work in general, handling clients queries professionally, coaching and motivating Financial consultant to meet their monthly target, compile branch stats time to time and processing payment and filling invoice, Alarm testing and updating Health and safety file monthly, keeping of financial records up to date, data capturing, responsible for branch maintenance and manage the branch when Branch Manager is not in.
CLIENT RELATIONS CONSULTANT (2IC) - OLD MUTUAL FINANCE - PHALABORWA
Greet and welcome clients, Provide face to face service to customers, adheres to business rules and procedure and multi skilled across the product. building relationship internal and external with client and staff, attend incoming and outgoing calls, conducting meeting every day with staff and write minutes, compile records and monthly reports, handle office expenditure and budget, maintain stationery and office equipment and responsible for assets register, filling, faxing and email documents and administrative work in general, handling clients queries professionally, coaching and motivating Financial consultant to meet their monthly target, compile branch stats time to time and processing payment and filling invoice, Alarm testing and updating Health and safety file monthly, keeping of financial records up to date, data capturing, responsible for branch maintenance and manage the branch when Branch Manager is not in.
SALES CONSULTANT - REAL PEOPLE (FINANCIAL INSTITUTION) - PHALABORWA
Administrative work in general, filling invoice and other document, issuing personal loan, insurance and selling cellular contract. making payment and cash up, compiling sales plan and monthly report, going out for marketing to get new business, handling customer queries, customer service, doing day end, open and close the branch, incoming and out going calls, sending and receiving emails and filling document, handling office expenditure and equipment, taking minutes of meeting, maintain stationery and budget, organizing and booking, doing follow up with client, manage the diary check appointment for customers and visitors, leave planner and rooster for staff.
SALES CONSULTANT - TRUWORTHS STORE - PHALABORWA
Acknowledging the client, Cash desk service, filling document, receiving payments, cash-upping, receiving stock, monitoring different department on the floor, house keeping, flat packing, merchandising according to colors and sizes, always alert on the floor, meet customers needs.
ELLERINS AND ITIRELENG AND EDUCATIONAL PROJECT (NGO)
GRADE 12 - LEPATO M HIGH SCHOOL (2005)
NATIONAL CERTIFICATE N4 AND N5 - MARKETING MANAGEMENT - MOPANI FET COLLEGE
