Simangele Mjadu
Receptionist: I'm a friendly and warm person who communicates clearly with customers in an open and respectful manner, I also pay attention to detail so that i can be able to pick up any confidential information and be a reliable employee to the company.
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About
Welcoming and direct clients to relevant unit Handle all bookings Buying and receiving stock
Experience
Receptionist at Nonto The Brand Beauty Zone (2024-11 – Present)
- Welcoming and direct clients to relevant unit
- Handle all bookings
- Buying and receiving stock
- Handling cash and making daily cash deposits
- Keeping the place tidy at all times
- Dealing with administration tasks i.e day offs, electricity, laundry etc.
Receptionist at Small Enterprise Development Agency-King Cetshwayo Branch (2023-11 – 2024-10)
- Welcome, receive and direct clients to relevant unit
- Render telephonic etiquette and channel messages too relevant role players
- Provided switchboard services by screening incoming calls and transferring them to relevant staff members
- Provided administration duties
- Handled face to face enquiries from visitors
- Planned and coordinated support personnel diaries
- Liaise with internal personnel
- Assisted clients with filling of company annual returns
- Operate office equipment such as fax machines, photocopiers and computer
Intern at Small Enterprise Development Agency-King Cetshwayo Branch (2022-11 – 2023-10)
- Conducting relevant diagnostic assessment tools for initiating appropriate interventions projects ie business development, access to finance market, promotional material, product development, process development
- Assist communities and aspired entrepreneurs on how to form businesses including co-operative
- Conduct business outreach programmes to groups of clients and potential clients
- Form partnerships to leverage funding
- Collate and communicate Branch SMME's information to internal and external stakeholders
- Provide business advisory service and guidance to referred or walk-in chetits across all sectors of economy
- Representing Seda at enterprises forums, seminars, workshops and at other relevant platforms
- Organizing and facilitating service providers session
- Creating and managing stakeholder relations
- Facilitate and co-ordinate trainings te basic small enterprises, co-operatives governance & special need trainings
- Co-ordinating special projects Le Township Rural Entrepreneurship Programme, Business Recovery, Programine, IMEDP etc.
- Manage, monitor and evaluate the implementation of interventions as per business cases
- Link SMME's and Co-operatives to relevant stakeholders ie DRDLR, SEFA, NDA, DSBSD, EDTEA, NEF, NYDA and other private institutions
- Conduct Improvement assessments to measure the intended outcomes of implemented interventions
- Promoting and marketing Seda
Enquiries Clerk and Teller at Standard Bank- Melmoth Branch (2007-07 – 2009-07)
- Attended incoming customers and informed them of bank products and services
- Assisted at the ATM
- Updaeted marketing material in the banking hall whenever there are new products on promotion
- Tidy the reception area while controlling the queue in the banking hall
- Processed financial transfers
- Initiated debit orders and stop-payment transactions
- Issued bank transaction cards
- Cash and Cheque deposits
- Cash and Cheques withdrawals
- Till balancing and safe keeping
Education
Bachelor of Commerce in Economics – University of Zululand (Kwa-Dlangezwa Campus) (2013)
Grade 12 – Qhakaza High School (2000)
