Simphiwe Mbongo
Public Sector Aspirant | Public Governance & Law
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About
Public Sector Aspirant | Public Governance & Law NQF LEVEL 6
I am eager to apply my skills and my experience of management in my past roles as an agent via telephone & via interaction with customers. I am eager to apply my knowledge of public policy & effective administration.
My Highlights
- Multilingualism
- Public Management N6
- Efficient Communicator (Call Centre Skills)
- MS Office & Computer Skills Excellent
- Can determine the activities & the aims of organization via work ethic & punctuality
Experience
After finishing my course in Public Management N6, I applied for positions in my rank without any luck and so I worked in Sales and worked my way up. From being a Credico financial sales representative, I wanted to develop insight as to how a hard earning population looked like & assisting with their day to day concerns and making sure account holders are at all times happy with the services that I deliver. I got to Centurion to push the boundaries further and worked in a similar role only behind a telephone this time as I became qualified for it and underwent further training at an institution.
More in my resume.
Education
Public Management N4 - N6
