Sinazo Jako

Sales Strategy: Develop and execute sales strategies to generate new leads, convert prospects into customers, and achieve sales targets. This involves identifying target markets, understanding customer needs, and positioning the SaaS product as a solution.

Prospecting and Lead Generation: Identify potential customers through various channels such as cold calling, email marketing, social media outreach, attending industry events, and leveraging professional networks. Generate a pipeline of qualified leads for further engagement.

Consultative Selling: Conduct thorough discovery and needs analysis with prospects to understand their pain points, challenges, and business requirements. Tailor the SaaS solution to address these specific needs and communicate the value proposition effectively.

Key Account Manager - Centrax Systems

(2023-04)

• Sales Strategy: Develop and execute sales strategies to generate new leads, convert prospects into customers, and achieve sales targets. This involves identifying target markets, understanding customer needs, and positioning the SaaS product as a solution.
• Prospecting and Lead Generation: Identify potential customers through various channels such as cold calling, email marketing, social media outreach, attending industry events, and leveraging professional networks. Generate a pipeline of qualified leads for further engagement.
• Consultative Selling: Conduct thorough discovery and needs analysis with prospects to understand their pain points, challenges, and business requirements. Tailor the SaaS solution to address these specific needs and communicate the value proposition effectively.
• Product Demonstrations and Presentations: Conduct product demos and presentations to showcase the features, functionality, and benefits of the SaaS solution. Highlight how the software can solve the customer's problems, improve efficiency, and deliver a return on investment.
• Relationship Building: Foster and maintain strong relationships with prospects, existing customers, and key stakeholders. Provide ongoing support, address customer inquiries, and ensure customer satisfaction throughout the sales process and beyond.
• Contract Negotiation and Closing Deals: Lead contract negotiations, pricing discussions, and address any objections or concerns raised by prospects. Close sales deals and secure signed contracts.
• Collaboration with Internal Teams: Collaborate closely with cross-functional teams, including marketing, customer success, product development, and implementation teams. Share customer insights, market feedback, and collaborate on strategies to optimize sales efforts.
• Industry and Product Knowledge: Stay updated on industry trends, competitive landscape, and emerging technologies related to the SaaS industry. Maintain a deep understanding of the company's SaaS products, their functionalities, and how they compare to competitors.
• Sales Metrics and Reporting: Track sales activities, maintain accurate and up-to-date records of leads, prospects, and customer interactions in CRM systems. Generate regular sales reports and provide insights on sales performance, forecasts, and opportunities.
• Continuous Learning and Improvement: Continuously enhance your sales skills, industry knowledge, and understanding of the SaaS market. Seek feedback, attend training programs, and stay informed about the latest sales techniques and best practices.

Executive Assistant/Office Assistant - Hlumisa Engineering Services

(2021-04 - 2023-02)

• Office Management - Open and close the office daily; Follow meeting schedules; Petty cash control and reconciliation; Oversee office equipment, maintenance and the cleaning staff; Organize couriers and company mail; Handle and report consumer complaints; Organize meetings/summits; Monitoring of consumables and placing of orders for consumables; Responsible for company events/celebrations; Track, record and reconcile cash and card payments; Record, track and reconcile waybills and couriers; Ensur
• HR Administration - Handle training administration; Manage staff attendance register; Assist in HR administrative issues; Support HR filing tasks; Creating and implementing effective onboarding plans and conducting induction for all new joiners. Reconcile all leave; Maintain employee records according to policy and legal requirements. Support the development and implementation of HR initiatives and systems. Updating job requirements when needed; Provide full administrative support to the HR team
• Contract Management - Contract drafting, editing. Creating and maintaining relationships with suppliers and customers; maintaining correspondence and documentation related to contracts; Communicating and presenting information to stakeholders regarding contracts; Monitoring contracts and moving forward with close out, extension or renewal of contracts; Problem solving contract related issues.
• Travel Management - Complete travel arrangements, hotel bookings, restaurant, reservations; Check the expiration dates of all passports for renewal
• Creditors Management - Monthly expense sheet kept updated and monthly payments made timeously; Check all invoices before loading payments; reconcile all payments monthly and forward for billing to clients. Attach dispatch notes invoices and file.

Office Administrator - Aloe Office and Business Equipment

(2017-09 - 2019-08)

• Providing administrative assistance to the CEO
• Managing the CEO's diary
• Coordination of projects with planning and tracking progress
• Defining project scope and deliverables
• Compiling project plans and managing plan for projects
• Preparing project budget and tracking costs to manage the project spending
• Communicating monthly reports to the team
• Providing project status to relevant project stakeholders
• Ensuring governance of project documents is adhered to, as well as the document management
• Minute taking and distribution for subcommittee meetings as well as ICT project meetings
• Directing and coordinating IT service calls to Technicians
• Following up on action items of team members as well as service providers.

Matric - Philemon Ngcelwane High School (2011)

National Diploma - Information Technology - Damelin College (2017)