Sincobile Ntombela

I have over 10 years of experience in IT application support and administrative support, primarily within a manufacturing environment. My background includes providing day-to-day IT support, user assistance, system troubleshooting, and supporting production systems to ensure minimal downtime. I have experience working with applications, databases, basic networking, and end-user support, as well as handling administrative tasks such as logging requests, follow-ups, documentation, and communication with different departments.

I'm known for being detail-oriented, organised, and calm under pressure, especially when supporting users who need quick and clear solutions. I take pride in communicating professionally, managing multiple tasks effectively, and ensuring issues are resolved accurately and on time. I'm always eager to learn, grow my skills, and contribute positively to the team and the organisation.

IT Application Support Programmer - Hesto Harnesses

(2024-05)

• Develop and maintain applications using C# and SQL.
• Create user and technical documentation.
• Systems Support production-related systems including ASP.NET, Zeno, Syspro, and MS Office.
• Perform monthly database updates and optimizations
• Diagnose and resolve system bugs and technical issues
• Provide training to production operators
• Run SQL queries and support data-related tasks

Systems & Production Support - Hesto Harnesses

(2024-05)

• Led system rollout projects including database setup, PC configuration, and network switch installation, Complete machine upgrades, installations of network cables.
• Completed ProdMon system rollouts across production environments, boardrooms, and training facilities
• Provided ongoing support for stock-take systems to ensure accurate and smooth operations
• Installed and maintained production physical network infrastructure

IT Procurement Administrator - Hesto Harnesses

(2022-02 - 2024-05)

• Place purchase orders and follow up with suppliers.
• Track, collect, and file all orders.
• Resolve procurement-related queries and delays.
• Maintain supplier communication and process documentation.

IT Application Support Programmer - Hesto Harnesses

(2017-06 - 2022-02)

• Develop applications using C# and SQL.
• Maintain production programs and ensure operational continuity.
• Install and configure production machines.
• Execute database updates and SQL queries.
• Identify system bugs and design corrective solutions.
• Provide technical support for hardware and software.
• Train production personnel on system usage.

IT Programmer Intern - Hesto Harnesses

(2016-06 - 2017-06)

• Assisted with company production programs in C#, ASP.NET, SQL.
• Supported Syspro (admin and procurement modules).
• Set up machines for production.
• Conducted monthly database updates.
• Provided technical support for computers, scanners, and printers.
• Identified bugs and applied solutions.
• Ran SQL queries and assisted with operator training.

IT Learnership - Sidlulaabanye PTY LTD

(2016-01 - 2016-06)

• Assist in the development and maintenance of websites and web applications
• Write clean, well-structured code using HTML, CSS, JavaScript
• Support back-end development using ASP.NET / PHP / Node.js (depending on environment)
• Assist with database design and management (SQL Server / MySQL)
• Perform website testing, debugging, and basic troubleshooting
• Maintain and update website content
• Follow coding standards and best practices
• Work with senior developers and project teams
• Document development processes and changes
• Learn and apply web security best practices

National Diploma - Information Technology - Durban University of Technology (2012 - 2015)

Certificate - Advanced Java - Accenture (in partnership with DUT) (2015 - 2016)