Sindi Dlamini

I'm a dedicated and customer-focused professional with a strong passion for delivering exceptional service and creating positive customer experiences. Skilled at building rapport, understanding client needs and providing tailored solutions that drive satisfaction and loyalty. Known for maintaining professionalism under pressure, resolving queries efficiently and going the extra mile to exceed expectations. Highly motivated, adaptable and committed to representing a brand with excellence.

Office Assistant - X-Press Net (PTY) LTD

(2008-01 - 2010-12)

• Administrative Support – Handling filing, data entry, photocopying, scanning, and maintaining organized records.
• Reception Duties – Answering calls, responding to emails, welcoming visitors, and directing inquiries to the right person.
• Scheduling & Coordination – Assisting with calendar management, booking meetings.
• Office Supplies Management – ordering stationery, and ensuring the office is well-stocked and functional.
• General Support – Assisting staff with day-to-day tasks, preparing documents or reports, and ensuring smooth office operations.

Data Capturer, Picker & Packer - EDU SOLUTIONS

(2009-01 - 2016-12)

• Accurately selected and packed customer orders, ensuring items were correctly labelled, safely prepared for dispatch, and stock levels were maintained.
• Data Capturer: Entered and updated information into company databases with accuracy and speed, maintaining organized records and assisting with reporting.

Field sales consultant - Metropolitan Life

(2010-01 - 2020-12)

• Identifying and approaching potential customers to promote and sell products or services.
• Building and maintaining strong client relationships through regular visits, follow-ups, and tailored solutions.
• Meeting and exceeding sales targets by presenting product benefits, negotiating deals, and closing sales.

Diploma - ND MARKETING MANAGEMENT - Computer College of SA

Course - CALL CENTRE COURSE - Cornerstone

Corresponding - CUSTOMER SERVICE MANAGEMENT PUBLIC RELATIONS - UNISA (2026-12)

Programme - CIVIC AND HEALTH PEER EDUCATION PROGRAMME (2026-12)