Sinenhlanhla Samantha

I'm friendly and hardworking, with experience in both event and restaurant service. Skilled in welcoming guests, serving food and drinks and ensuring everyone enjoys a pleasant experience. Known for being reliable, approachable, and a great team player. Always committed to providing excellent service and creating a warm, enjoyable atmosphere for guests.

Waitress at Grand Manor Wedding And Functions (2018-03 – 2019-06)

• Welcomed and guided guests to their seats with a warm and professional attitude.
• Served food and drinks during weddings and special events, ensuring guests had an enjoyable experience.
• Assisted with setting up tables, arranging décor, and keeping the venue clean and organized.
• Responded to guest needs promptly and politely, maintaining a high level of customer service.
• Worked closely with the events team to help functions run smoothly and efficiently

Waitress at Mozambik Restaurant Stanger (2021-11 – Present)

• Delivered exceptional customer service, ensuring a welcoming and satisfying dining experience for all guests.
• Efficiently managed high-pressure environments, such as busy peak hours, with professionalism and composure.
• Took accurate food and beverage orders, communicated special requests to the kitchen, and ensured timely delivery.
• Demonstrated strong multitasking skills by attending to multiple tables while maintaining attention to detail.
• Maintained a clean and organised dining area, adhering to strict health and safety standards.
• Handled cash, processed card payments, and reconciled daily transactions with accuracy.
• Built rapport with customers, fostering repeat business and positive word-of-mouth recommendations.
• Supported training of new staff by sharing best practices and guiding them in team operations.

Matric - Grade 12 – Stanger ML Sultan (2019-12)