Sinethemba Patrick Mbandezi

I have over a decade of experience in the hotel industry, specialising in reservations, event coordination, and guest relations, I have developed the skills and leadership qualities necessary to deliver exceptional service and operational excellence.

In my current role as Group Reservation Coordinator at Fancourt Hotel, I manage group bookings, corporate events, and guest services with precision and professionalism. My background also includes extensive experience at Oubaai Hotel Golf and Spa, where I coordinated events, handled client communication, and ensured seamless collaboration between departments. I am adept at using Opera PMS, Microsoft Office, and other hospitality systems to maintain accuracy and efficiency in all reservation processes.

I pride myself on my strong attention to detail, problem-solving skills, and ability to build lasting relationships with guests and corporate clients. I thrive in fast-paced environments and am committed to upholding the high standards and guest satisfaction goals of any hotel I represent.

In my current role as Group Reservation Coordinator at Fancourt Hotel, I manage group bookings, corporate events, and guest services with precision and professionalism. My background also includes extensive experience at Oubaai Hotel Golf and Spa, where I coordinated events, handled client communication, and ensured seamless collaboration between departments. I am adept at using Opera PMS, Microsoft Office, and other hospitality systems to maintain accuracy and efficiency in all reservation processes.

I pride myself on my strong attention to detail, problem-solving skills, and ability to build lasting relationships with guests and corporate clients. I thrive in fast-paced environments and am committed to upholding the high standards and guest satisfaction goals of any hotel I represent.

I have a Matric cert and a diploma in agricultural management