Siphelele Canham

Business Administration | Operations & Compliance | Project Management Student

Durban, eThekwini Metropolitan MunicipalityMember since October 27, 2025

Administrative coordinationTeam leadership

About

Results-driven and detail-oriented professional with 7+ years of experience spanning quality assurance, operations management, and compliance within FSSC 22000-accredited food manufacturing environments. Proven track record in administrative coordination, document control, stakeholder reporting, team leadership, and cross-functional project delivery. Currently advancing formal qualifications in project management and SETA-accredited facilitation, with a strong foundation in supply chain, general management, and strategic planning.

Seeking to transition into a business administration role where organisational, analytical, and communication skills can drive operational excellence.

Experience

Trainee Executive Director - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal

(2016-10)

Participated in the preparation and evaluation of annual financial statements, identifying budget variances and reporting on financial gaps to executive leadership
Contributed to the development of the company's strategic plan, supporting goal alignment across departments and driving focus on organisational KPIs
Coordinated the cascading of company KPIs to operational levels, ensuring departmental activities aligned with overarching business objectives
Managed stakeholder identification and engagement processes, documenting requirements and ensuring organisational commitments were tracked and met
Drafted and maintained executive-level administrative reports, presentations, and internal communications for board review
Assisted in compiling meeting minutes, action registers, and follow-up documentation for executive committee meetings
Conducted administrative support for strategic initiative tracking, including monitoring milestones, flagging delays, and maintaining progress records
Liaised across departments to gather operational data for senior management reporting and decision-making

Junior Quality Assurance Manager - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal

(2016-10 - 2019-10)

Managed and maintained comprehensive administrative filing systems for quality records, nonconformances, and audit documentation
Compiled and submitted monthly trend reports to management, tracking KPIs for internal rejects, customer complaints, and corrective actions
Coordinated staff onboarding administration including documentation, scheduling of induction training, and record-keeping
Led a team of 9 quality assurers, overseeing work scheduling, performance monitoring, and administrative coordination
Maintained controlled document systems, ensuring version control, document revision registers, and distribution records were up to date
Liaised with production, supply chain, and logistics departments to coordinate information flow and resolve operational queries
Administered new product industrialisation processes, maintaining project records from initiation through implementation

Acting Production Manager - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal

(2015-07 - 2016-10)

Managed daily administrative reporting of production targets, submitting performance data to management for decision-making
Implemented a paperless digital reporting system to improve traceability, accuracy, and efficiency of production records
Administered workforce scheduling and coordination for a team of 84 employees, including leave records and daily operational planning
Drafted and maintained standard operating procedures (SOPs) for production floor staff
Managed procurement administration including ordering of PPE, stationery, and equipment, tracking supplier deliveries and expenditure
Investigated and documented health and safety incidents, compiling formal reports and submitting findings to relevant stakeholders
Coordinated cross-functional communication between quality, compliance, and logistics teams to maintain workflow and resolve operational issues

Quality Supervisor - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal

(2015-02 - 2015-07)

Maintained and administered the document control system including revision registers, implementation records, and training logs
Coordinated export compliance documentation and certification processes, tracking requirements from initiation to implementation
Liaised with management teams and regulatory bodies (State Veterinary) to collate and submit audit-related administrative documentation
Monitored quality data and compiled compliance reports to facilitate preventative action by management
Coordinated and scheduled staff training sessions, maintaining attendance registers and training records

Quality Assurance Manager - Spring Meadow Dairy - Nottingham Road, KwaZulu-Natal

(2019-10 - 2021-04)

Maintained a comprehensive quality management system with full administrative oversight of documentation, audit schedules, and compliance records
Compiled and presented monthly quality data reports to the management team, supporting executive-level decision-making
Administered supplier quality assurance processes including specification documentation, compliance verification, and record archiving
Coordinated internal and external audit scheduling, preparation, and follow-up documentation across FSSC and customer audits
Managed customer complaint administration from receipt through investigation to formal written feedback and closure
Developed and maintained all staff SOPs, ensuring documents were version-controlled and audit-ready
Led a cross-functional team of 3 quality controllers, managing work assignments, records management, and skills development tracking
Administered change management documentation and maintained corrective and preventive action registers

Food Safety Technician - Foodcorp Nelspruit - Nelspruit, Mpumalanga

(2014-04 - 2015-01)

Maintained audit documentation, non-conformance logs, and hygiene monitoring records
Coordinated food safety review meetings, compiled meeting minutes, and tracked action items through to closure
Managed administrative records for a cleaning team of 14 members, including scheduling and task allocation
Collated and reported compliance data to stakeholders, supporting system reviews and amendments

Real Estate Agent (Training) - Dormehl Phalane Real Estate - KwaZulu-Natal

(2023-07 - 2023-12)

Managed client documentation administration including rental and sales agreements, background checks, and POPI-compliant archiving of personal information
Coordinated viewings and appointments, maintaining schedules and client communication records
Administered property advertising across multiple platforms including Property24 and the company website
Utilised specialist software (TPN, Virtual Agent) for administrative processing and tenant/buyer verification
Produced photography and edited listings for advertising purposes, maintaining consistent brand standards

Real Estate Agent (Training) - Wakefields Real Estate - KwaZulu-Natal

(2022-08 - 2022-12)

Administered client enquiries and maintained communication records for sales and rental prospects
Coordinated property viewings and assisted with client documentation and correspondence