Siphesande Dwetye

Assisted customers with product selection and provided knowledgeable advice on health, beauty, and wellness items Handled customer queries, complaints, and returns in a professional manner Delivered a friendly and efficient in-store experience

Retail Staff Member - CLICKS GROUP

(2024-11 - 2026-05)

• Assisted customers with product selection and provided knowledgeable advice on health, beauty, and wellness items
• Handled customer queries, complaints, and returns in a professional manner
• Delivered a friendly and efficient in-store experience
• Operated the point-of-sale (POS) system and processed cash, card, and mobile payments
• Promoted specials, loyalty programs, and upsold products to meet sales targets
• Maintained accurate cash handling and balanced tills at the end of shifts
• Restocked shelves and ensured products were well-presented and correctly priced
• Monitored stock levels and assisted with inventory counts
• Checked expiry dates, especially for pharmaceutical and health-related items
• Maintained cleanliness and organization of the store and displays
• Worked collaboratively with team members to achieve daily targets
• Assisted in training new staff when required

Betting Clerk - SUPÄBET

(2019-02 - 2021-08)

• Records and enters bets
• Issues tickets and prepares summaries of transactions
• Monitors amounts of money placed

Cashier - BUILDERS WEREHOUSE

(2021-09 - 2021-11)

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas

Matric - NWABI HIGH SCHOOL (2016)

Fiber Optic Technician - TRIPLE PLAY (2022)

Business Management (N4-N6) - Business Management - ETHEKWINI TVET COLLEGE (2023)