Sithembiso Mbambo

Dedicated and detail-oriented Administrative Professional with experience in office administration, customer service, record management, cash handling, and team supervision. Strong organisational, communication, and problem-solving skills with the ability to maintain accurate records, support daily office operations, and provide excellent customer service. Able to work independently and as part of a team while maintaining a high level of professionalism.

Store Manager at Signature Cosmetics (2020-01 – Present)

• Manage daily store and administrative operations.
• Maintain company records and documentation.
• Prepare daily, weekly, and monthly reports.
• Capture and update stock and sales information.
• Manage filing systems and office correspondence.
• Process banking and cash reconciliation.
• Handle customer queries and administrative tasks.
• Coordinate staff schedules and attendance records.
• Ensure compliance with company policies and procedures.
• Supervise and motivate staff to achieve performance targets.

Beauty Advisor at Ralo Cosmetics (2012-01 – 2017-12)

• Assisted customers with product selection and recommendations.
• Maintained stock records and merchandising displays.
• Processed sales transactions and handled cash.
• Provided excellent customer service.
• Assisted with administrative and reporting duties.
• Achieved sales and customer service targets.

Administrator at Nkupeng Construction Company (2009-01 – 2011-12)

• Managed office filing systems and company records.
• Prepared correspondence and administrative documents.
• Answered telephone calls and assisted clients.
• Maintained databases and updated company information.
• Supported management with reports and office administration.
• Scheduled meetings and managed office communications.

Diploma in Computer Clerk – Boston City Campus (2008-12)

Senior Certificate in Grade 12 (2007-12)