Siyabonga Mazibuko

I am eager to leverage my qualifications in a corporate environment where I can contribute my strong work ethic while embracing every opportunity for learning and growth. My experience in assisting clients through inquiries, providing timely information, and effectively resolving issues equips me to be a valuable asset to your team. I am excited about the prospect of joining your organization and making a positive impact.

Debt Collector - Shapiro Shaik Defries And Associates - Cresta, South Africa

(2014-04 - 2023-03)

• Achieve Set Daily, Weekly & Monthly Targets, Follow Company Calling Guide Script, Record Notes Of Every Call, Remind Debtors About Their Arrangements, Send Payments & Company Details
• Streamlined conflict resolution processes, achieving dramatic reductions in resolution.

Resolution Consultant - Nimble Credit Solutions - Sandton, South Africa

(2024-09 - 2025-05)

• Increased client retention by deploying tailored resolution strategies.
• Streamlined conflict resolution processes, achieving dramatic reductions in resolution times.
• Persistently surpassed performance targets, demonstrating a commitment to excellence.
• Achieve sets targets and follow call guidance

Diploma - Information Technolgy - Pc Training & Business College (2010-02 - 2012-12)

Grade 12 - Simtholile high school (2009-01 - 2009-12)