Siyabonga siya (Siya)

Reliable and customer-focused manager with over eight years' experience in retail, food service, and supervisory roles. Skilled in stock control, staff rostering, team supervision, cash office procedures, and customer service. Trustworthy, analytical, and known for strong time management and clear communication.

Manager - Smart Kitchen Co

(2026-01)

• Manage day-to-day shop operations, overseeing staff and ensuring smooth running of the store.
• Control stock levels, including picking, packing, and receiving deliveries.
• Check stock dates and cross-check received stock against the system to ensure accuracy.
• Conduct regular stock counts to maintain accurate inventory records.
• Compile staff rosters and assign duties to team members.

Supervisor - Allstars Sports Betting

(2017-01 - 2026-12)

• Supervised a team of up to 89 staff members across day and night shifts, ensuring compliance with company policies, procedures, and customer service standards.
• Assisted the cash office with cash pick-ups, cashing up, and reconciliations as required.
• Managed staff payouts and resolved reconciliation discrepancies when necessary.

Lil Freddy and 10X Operator / Product Trainer - Freddy Hirsch

(2021-01 - 2022-12)

• Trained store staff on the operation of the Lil Freddy and 10X machines, new sausage-production equipment using alginate gel casings, whenever clients purchased the machines.
• Promoted and sold the new product in-store as part of product launch activities.

Crew Trainer - Burger King

(2014-01 - 2016-12)

• Trained new crew members at newly opened stores and assessed their progress after six weeks using the RSS (Restaurant Standard Systems) process, then assigned them to their duties.

National Senior Certificate - Matric - JW Luckhoff Hoer Skool (2009-12)