Call center agent
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I have 1+ years of experience in debt collections at Concept Recoveries, where I managed a portfolio of accounts and consistently met monthly recovery targets.
In my role, I was responsible for contacting clients, negotiating payment arrangements, updating account records, and ensuring compliance with POPIA and NCA guidelines. I am comfortable working in a target-driven environment and have a proven track record of recovering outstanding debt while maintaining professional client relationships.
Although my basic salary was R4,500, I consistently achieved targets and understand what it takes to reduce arrears and improve cash flow. I am now looking for an opportunity with a company that offers a fair basic salary, clear commission structure, and room to grow.
I am detail-oriented, resilient under pressure, and confident in both phone and email communication. I believe my experience and work ethic would add value to your team.
