Area Manager - Honor South Africa
(2024-10)
- Develop relationships with external clients and organizations to assess their technology requirements.
- Offer innovative solutions that meet clients needs while remaining cost effective.
- Establishes client and sales goals and tracks progress and other metrics.
- Achieving specific targets and objectives in line with the clients strategy.
- Check stock availability and raise any issues to the client.
- Maintaining awareness of competitors' performance to assist in store staff to achieve their sales targets.
- Any ad hoc request from management.
- Comply with company rules and procedures.
- Responsible for all aspects for assigned area including but not limited to HR responsibilities, recruitment, staff training, staff certification, staff training compliance and training support etc.
- Ensure all deadlines are met.
- Meet Management once a week for updates on issues and concerns
- Motivating, training and assisting all staff working within the designated distribution outlets.
- Management of all stores including but not limited to Sales, Training, POSM Placement & Customer service in allocated region.
- Manage collection and capturing of data on internal company system.
- Manage all staff including but not limited to Sales performance, Attendance & Compliance
Brand Ambassador - Xiaomi South Africa
(2021-02 - 2024-08)
- Maintaining stores allocated
- Building relationship with consultants
- Track SOH
- Drive Sales
- Create brand awareness
- Run weekly and monthly promotions
- Compile daily sales report
- Compile SOH report
- Analyse monthly sales
- Calculate Market Share for Xiaomi
Cellular Connect Agent - Wiconnect Mobile
(2017 - 2020)
- Drive sales
- Attract and retain cellular sales through customer service.
- Customer service.
- Stock count.
- Handling customer queries.
- Secure and maintain company assets through correct usage and proper floor usage.
Principal Clerk - EThekwini Electricity
(2018-12 - 2019-11)
- Dealing with enquiries telephonically and attend to the counter in respect of revenue protection.
- Liasing with customers by telephone to advice of the intention to disconnect in order to encourage payment.
- Attending customers query to ensure the prompt resolution.
- To customers query compile list of audits required from completed work capturing from site inspection.
