Sinenhlanhla Candice Nyembe

Professional and compassionate healthcare administrator with experience in medical environments, office administration, patient support, and healthcare systems. Skilled in managing appointments, maintaining accurate records, handling patient enquiries, coordinating administrative processes, and providing exceptional customer service. Strong communication, organisational, and multitasking abilities with a patient-centred approach.

Able to work effectively in busy healthcare settings while maintaining professionalism, confidentiality, and attention to detail.

Office Administrator - Elican Finance Solutions - South Africa

(2026-01 - 2026-04)

Fixed-term contract position.

• Managed daily office operations and front-office activities
• Answered incoming calls and responded to client enquiries
• Maintained electronic and physical filing systems
• Prepared correspondence, reports, and administrative documents
• Coordinated schedules and appointments

Pharmacy Front Shop Assistant & Stock Controller - Pharmaclin - Waterfall

(2025-06 - 2026-01)

Aimed to pursue career growth opportunities aligned with healthcare administration.

• Assisted customers professionally in person, telephonically, and via messaging platforms
• Handled enquiries, bookings, and general administrative tasks accurately and efficiently
• Processed payments, operated as a cashier, and managed cash responsibly
• Performed stock control duties including receiving, monitoring, and maintaining displays
• Supported daily operations by maintaining a clean, organised environment and working in a fast-paced team setting

Occupational Health & Safety Administrator - Bazobona Supply Chain Management

(2025-01 - 2025-06)

Accepted a full-time healthcare related support opportunity.

• Managed administrative documentation and records
• Coordinated communication with clients and stakeholders
• Maintained filing systems and compliance documentation
• Scheduled appointments and meetings
• Assisted with general office administration and reporting

Sales Assistant / Customer Service Support - Siyavuna Business Solutions - Durban

(2024-08 - 2024-12)

Transitioned into healthcare administration and support roles.

• Assisted customers professionally and efficiently
• Handled enquiries and resolved customer concerns
• Processed documentation and maintained accurate records
• Demonstrated strong communication and interpersonal skills

Student Anesthesia Practitioner (Clinical Rotations) - Teaching Hospitals and District Hospitals, Rwanda - Rwanda

(2019-01 - 2024-12)

Completed extensive clinical training and participated in more than 100 supervised clinical cases across teaching and district hospitals.

• Admissions & Patient Registration: Assisted with patient admissions and registration processes, supported patient flow coordination and healthcare administration functions, maintained accurate patient records and confidential information, assisted patients and families with administrative processes and healthcare navigation
• Operating Theatre & Perioperative Care: Participated in over 100 elective and emergency surgical procedures, conducted pre-operative patient assessments under supervision, assisted with patient monitoring and post-operative recovery processes, maintained accurate clinical documentation and patient records
• Emergency Department: Assisted healthcare teams during emergency and trauma cases, participated in patient stabilisation and emergency response activities, maintained accurate patient information and documentation
• Intensive Care Unit (ICU): Assisted in monitoring critically ill patients, supported multidisciplinary healthcare teams in patient care activities
• Specialist Rotations: General Surgery, Orthopaedic Surgery, Neurosurgery, ENT Surgery, Cardiothoracic Surgery, Paediatric Surgery, Emergency Medicine, Obstetrics & Gynaecology, Maternity Services, Neonatal Services
• Community Healthcare Outreach: Participated in community healthcare initiatives and public health programmes, assisted with patient education, health screening, and community engagement activities

Bachelor of Science (Honours) - Anesthesia - University of Rwanda (2019-01 - 2024-12)

Bachelor of Science - Microbiology and Biochemistry - University of KwaZulu-Natal (2016-01 - 2019-12)

Diploma - Pharmacy Technician (Online) - Alison

Matric Certificate with Bachelor Pass - Mathematics, Physical Sciences and Biology (2015-12)