Sofia Kashirina
Client Relations | Operations Support | Sales
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About
Hi, I'm Sofya — a proactive and adaptable professional with experience in real estate, client communication, CRM management, market research, and operational support. I have worked in fast-paced environments where I handled owner and client communication, cold calling, listing coordination, follow-ups, and day-to-day administrative tasks. My background combines strong organisational skills, clear communication, and the ability to stay calm under pressure while managing multiple priorities.
I am comfortable supporting teams, coordinating processes, and building professional relationships across different stakeholders. I'm now looking to grow in a stable and professional environment where I can bring value through reliability, initiative, and strong coordination skills.
Experience
Sales Consultant / Real Estate Coordinator at NOVVI Properties (2025-08 – 2026-03)
- Built and maintained relationships with property owners, tenants, and prospective clients in a fast-paced Dubai real estate environment.
- Conducted outbound cold calls to identify opportunities, generate leads, and secure property listings.
- Coordinated property viewings and supported clients throughout the leasing journey, from initial inquiry to negotiation stage.
- Managed CRM updates, lead tracking, follow-ups, and pipeline organisation to ensure efficient client handling.
- Assisted with listing coordination, property availability checks, pricing research, and market monitoring.
- Supported discussions and negotiations on rental terms, pricing, and property-related conditions between different parties.
- Maintained clear and professional communication across owners, clients, and internal processes in a high-pressure environment.
Personal Assistant (2023-01 – 2025-01)
Provided administrative support across scheduling, documentation, travel planning, and confidential coordination tasks.
- Assisted with scheduling meetings, managing calendars, and coordinating day-to-day tasks.
- Helped with communication between international partners and internal teams.
- Supported the preparation of documents for pharmaceutical tenders, ensuring accuracy and completeness.
- Arranged travel plans, including flights and accommodations, for business trips.
- Handled confidential information with care and professionalism.
Senior Verifier → Verifier → Proctor at Moscow Center for Quality Education (2018-01 – 2023-12)
Progressed from exam monitoring to leading verification standards and resolving complex cases. Managed databases, documentation, team coordination, and quality control in high-responsibility settings.
Sales Consultant at JTI & Philip Morris (2018-01 – 2022-12)
- Provided client consultation, handled objections, managed sales operations and display standards across premium tobacco brands (Logic, Ploom, GLO)
Education
Bachelor of Arts in Design – University of Central Europe (2020-01 – 2024-12)
Decorative Arts – Carl Fabergé College (2017-01 – 2020-12)

