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Sofia Kashirina

Sofia Kashirina

Client Relations | Operations Support | Sales

Talent
Cape TownMember since August 13, 2026
Client Communication & Relationship ManagementCRM Management & Lead TrackingCoordination & SchedulingAdministrative & Operational SupportMarket Research & Data AnalysisStakeholder CommunicationTime Management & MultitaskingProblem Solving & Initiative
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Client Communication & Relationship ManagementCRM Management & Lead TrackingCoordination & SchedulingAdministrative & Operational SupportMarket Research & Data Analysis

About

Hi, I'm Sofya — a proactive and adaptable professional with experience in real estate, client communication, CRM management, market research, and operational support. I have worked in fast-paced environments where I handled owner and client communication, cold calling, listing coordination, follow-ups, and day-to-day administrative tasks. My background combines strong organisational skills, clear communication, and the ability to stay calm under pressure while managing multiple priorities.

I am comfortable supporting teams, coordinating processes, and building professional relationships across different stakeholders. I'm now looking to grow in a stable and professional environment where I can bring value through reliability, initiative, and strong coordination skills.

Experience

Sales Consultant / Real Estate Coordinator at NOVVI Properties (2025-08 – 2026-03)

  • Built and maintained relationships with property owners, tenants, and prospective clients in a fast-paced Dubai real estate environment.
  • Conducted outbound cold calls to identify opportunities, generate leads, and secure property listings.
  • Coordinated property viewings and supported clients throughout the leasing journey, from initial inquiry to negotiation stage.
  • Managed CRM updates, lead tracking, follow-ups, and pipeline organisation to ensure efficient client handling.
  • Assisted with listing coordination, property availability checks, pricing research, and market monitoring.
  • Supported discussions and negotiations on rental terms, pricing, and property-related conditions between different parties.
  • Maintained clear and professional communication across owners, clients, and internal processes in a high-pressure environment.

Personal Assistant (2023-01 – 2025-01)

Provided administrative support across scheduling, documentation, travel planning, and confidential coordination tasks.

  • Assisted with scheduling meetings, managing calendars, and coordinating day-to-day tasks.
  • Helped with communication between international partners and internal teams.
  • Supported the preparation of documents for pharmaceutical tenders, ensuring accuracy and completeness.
  • Arranged travel plans, including flights and accommodations, for business trips.
  • Handled confidential information with care and professionalism.

Senior Verifier → Verifier → Proctor at Moscow Center for Quality Education (2018-01 – 2023-12)

Progressed from exam monitoring to leading verification standards and resolving complex cases. Managed databases, documentation, team coordination, and quality control in high-responsibility settings.

Sales Consultant at JTI & Philip Morris (2018-01 – 2022-12)

  • Provided client consultation, handled objections, managed sales operations and display standards across premium tobacco brands (Logic, Ploom, GLO)

Education

Bachelor of Arts in Design – University of Central Europe (2020-01 – 2024-12)

Decorative Arts – Carl Fabergé College (2017-01 – 2020-12)

Skills

Client RelationsOperations SupportSales

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