Sonja Visagie
IT Service Delivery Manager
Talent
Randburg, City of Johannesburg Metropolitan Municipality550 ZAR/hourMember since June 30, 2024
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About
I am a senior-level professional experience as IT Service Delivery Manager of public and private companies for more than 20 years. A seasoned professional with an in-depth understanding of emerging technologies and customer-centricity. Motivated self-starter who earned a master’s degree in marketing and Corporate Communications. I work well in a team and also independently. I am a servant leader who enjoys serving and helping others.
Experience
- Strategic Planning Advisory
- Building pragmatic strategies,
- Business Sourcing models,
- IT Governance, Risk & Compliance
- IT Service Delivery
- Service Desk Implementation and Management
- Organizational Change Management
- Target operating models and technology roadmaps.
- Assist with planning for the consolidation of systems and aligning technology to the needs of the business.
- Asset Management, Tagging and Disposal.
- Business Consulting Services
- Business Process Modelling
Education
I hold a global master's degree in Corporate Marketing Communications