Sonnika Dixon

I have a big passion for Account Management and Supporting Administration. I am Flexible and willing to learn. I am a very energetic and Positive Team Player and also highly Motivated when it comes to achieving goals.

I have great attention to detail and always seeking to learn new things and strive for better. Processes are great, but seeing results is even better. Therefore, I have set goals and put in the effort to achieve them throughout my career.

As a result of this commitment to adding value, I have contributed greatly to the success of my teams and employers. Whenever I am faced with a difficult situation, I feel confident that I can resolve it. I don't let the pressure get to me, regardless of the situation.

Proactive is a word that describes me. My style is to take the initiative and not be micromanaged. Unless otherwise specified, I will deliver my projects according to specification without supervision.

However, I always keep my manager and clients informed, just in case we need to change the requirements.

Period Worked: Dec 2022 - Present 

Company: Netstar

Job Description: Planning Administrator Fleet

Duties

• Client Co-Ordinator for Fleet clients
• Schedule all fleet client’s fitments, 
• Weekly feedback to sales consultants, client meetings with sales consultant
• Client escalations, 
• Feedback on progress to clients daily. 

Relocated to Western Cape in December 2022 due to Family opportunities.

Period Worked: May 2022 – December 2022 

Company: Netstar

Job Description: Account Manager; Small Medium Business 

Duties

• Managing client account on set Data base (+/- 1600 clients)
• Sales of Netstar Fleet Solutions 
• Maintaining Monthly Recurring Revenue Sales Budget 
• Minimize Churn
• Maximizing Upgrades and Wallet share 

Period Worked: May 2016 – May 2022 

Company: Netstar

Job Description: Planning Administrator Fleet 

Duties

• Client Co-Ordinator for Fleet clients
• Schedule all fleet client’s fitments, 
• Weekly feedback to sales consultants, client meetings with sales consultant
• Client escalations, 
• Feedback on progress to clients daily. 

Period Worked: June 2014 – May 2016

Company: Altech Netstar 

Job Description: Customer Services/ Receptionist

Duties

• Switch board 
• All reception duties
• Customer Service duties to walk in clients. 

Period Worked: December 2013 – June 2014

Company: Cartridge Hyper Elarduspark

Job Description: Client Services/ Store Assistant with management duties

Duties

• Service to clients; All Sales 
• Cash up. 
• Orders. 
• Leasing with suppliers and Clients.

Period Worked: August 2013 – September 2013

Company: Landini Imports and Exports

Job Description: HR/ Admin/ Receptionist

Duties: Invoicing, Leasing with clients; All admin duties; basic sales

Period Worked: On request by Owner: June 2012 – June 2013

Company: Botselo’s Curtain Boutique

Job description: Interior Decorator

Duties

• Sales 
• Consultations in showroom. 
• Quotations. 
• Job Cards & Cut sheets for factory. 
• Installation scheduling 
•  Client services.
• Invoicing & ordering of Hardware & materials.
• Showroom designs and Marketing Managing

Period Worked: July 2011 – June 2012

Company: Las Vegas and Fun House

Job description: Store Manager

Duties

• All client services. 
• Stock taking/ Stock control. 
• Quotations and Invoicing. 
• Cash up and basic bookkeeping. 
• Banking; Debiting and Crediting. 
• All basic management and sales assistant duties, 

Period Worked: January 2011 – June 2011

Company: Self Employment/ Client: Tombstone Africa

Job description: Supplying a big quantity of tombstone covers

Duties:

• Sales 
• Full production of covers, 
• Purchasing material needed, signage on cover, sowing to final product.
•  Stock Controlling

Period Worde: March 2010 - December 2010

February 2006 – December 2006

Company: Heleen van Achterbergh Interiors

Job description: 2006 Decorator’s assistant; 2010 Decorator’s partner

Duties

• Sales / Turnkey Projects (Sales and consulting of all Decorator’s aspects
• All basic administration; Assisting main decorator with consultations. 
•  Presentations for clients; Research & Sourcing of all items additionally enquired. 
• Quotations; Presentations 
• Ordering Materials and Hardware
•  Cut sheets and Job cards for workshops. 
• Corresponding with suppliers on deadlines. 
• Quality control on all products and items applicable

Period Worked: August 2007 – February 2010

Company: Botselo’s Curtain Boutique

Job Description: Assistant Decorator

Duties

• Managing showroom and consulting with client enquiries.
•  Updating showroom displays with new ranges and fresh looks.
•  Presentations for client’s; Consulting, 
•  Accountable for final quotation and presentation.
• Quality control of products completed. 
• Preparing and informing installation team on applicable installation; Final invoices and washing instructions

Period Worked: January – August 2007

Company: Medi-Zone O³ Product Sales

Job Description: Sales Representative

Duties

• Scheduling appointments with clients
• Consulting clients, thereby insuring the sale.
•  Preparing and processing paperwork of sale. 
• Delivering and training client on the product. 
• Tele-sales

BASIC EDUCATION

High school: Eldoraigne High School

Highest grade passed Matriculated 2005

Subjects: Afrikaans HG

English HG

Business Economics HG

Maths SG

Art HG

Computer Studies SG

PROFESSION BASED EDUCATION:

July 2022 – November 2022 High Certificate

Institution: UNISA

Grading: Business Psychology and Human Behaviour

February 2019 - 2021 Three-year Diploma

Institution: BMT College. (Business Management Training College)

Grading: Diploma in Business Management

Subjects: Human Resources; Marketing; Operations Management; Financial management; Sales.

July 2017 Fundamentals in Project Management

Institution: PMI Ideas

Grading Certificate.

February 2006 (Three-day course)

Institution: Yolandi Coutts Decorator is training course.

Grading: Certificate

February 2006 – Nov 2006

Institution: The Design School of Southern Africa

Grading One year Diploma.

I have received an international diploma from the London Academy of Arts, via DSA grading me on the international standard of Interior Decorating,

February 2007

Institution: Medic-Zone

Grading: Certificate in sales technique, client services

Mei 2009 – July 2009

Institution: Marius Brandow

Grading: Basic Certificate in Business Management

COMPUTER SKILLS:

 

• Office365 -MSWord; MSExcel, MSPowerpoint; Internet; E-mails; Adobe Photo shop; Adobe Illustrator
• POSitive Inventory program: Pastell & IQ (Experience based), CRM, AX, Click/Mobitech.
• Vigil Plus; Fleet Manager; Pro Fleet.