Sonto Angelique
Network Administrator | Network Support Technician | IT Support Specialist
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About
Motivated Information Technology graduate with practical experience in IT support, network administration, desktop support, troubleshooting, and end-user assistance. Skilled in maintaining network infrastructure, diagnosing connectivity issues, supporting hardware and software environments, and delivering technical support. Seeking a Network Administrator or Infrastructure Support role where I can contribute strong technical and problem-solving skills.
Experience
Graduate Intern - LMN Regional Office
(2026-01)
- Provide technical support to users and assist with daily IT operations.
- Troubleshoot network, hardware, and software issues.
- Support network infrastructure maintenance and system availability.
- Assist with user account management and access control.
- Maintain technical documentation and support records.
IT Work Integrated Learning (WIL) Student - Department of Correctional Services
(2025-07 - 2025-10)
- Provided first-line IT support to staff and end users.
- Assisted with troubleshooting PCs, printers, and network connectivity issues.
- Installed, configured, and maintained computer systems.
- Supported Microsoft Office applications and user requests.
- Assisted senior IT staff with infrastructure and support activities.
Education
Bachelor of Science in Information Technology - Information Technology - Richfield College (2022 - 2025)
Higher Certificate in Information Technology - Information Technology - Richfield College (2022 - 2022)
National Senior Certificate - Duduzile Secondary School (2021 - 2021)
