Virtual Sales and customer Service
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I’m Sphiwe Sibiya, a results-driven sales professional from Soweto with over 6 years of experience in B2B and B2C sales, customer service, and business development. I’ve built my career on strong communication, negotiation, and client relationship skills, with a proven record of exceeding targets in the automotive, tracking, and education sectors.
I am an experienced sales and customer service professional with over 6 years in automotive sales, service plans, warranties, and tracking, and approximately 4 years in customer service and virtual assistance. I have a proven track record of building strong client relationships, driving sales growth, and delivering exceptional service. Skilled in communication, problem-solving, and time management, I thrive in fast-paced environments and consistently meet or exceed targets.
I am now seeking opportunities to leverage my expertise in B2B and B2C sales or customer service roles.
Education & Certifications Summary:
I completed my Matric (National Senior Certificate), which provided a solid foundation in communication, problem-solving, and business principles. In addition, I have completed the following professional certifications:
📜 Sales CRM Expert – enhancing my skills in managing customer relationships and driving sales growth.
📜 Business Customer Service – strengthening my ability to deliver exceptional client experiences in B2B and B2C environments.
📜 Full Stack Development – providing technical knowledge to support digital solutions and business operations.
📜 Business Proficient English – improving professional communication and presentation skills.
These qualifications complement my practical experience in sales, customer service, and virtual assistance.
