
Susie Neke
Admin Support Officer
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About
Dedicated professional with over 20 years of experience across social welfare, counselling, community development, and administrative support in government and NGO settings. Proven track record coordinating disability grant services and beneficiary programs at the South African Social Security Agency (SASSA). Skilled in stakeholder liaison, program coordination, and office administration, with a strong personal commitment to disability advocacy.
Experience
Admin Support Officer at South African Social Security Agency (SASSA) (2014-07 – 2025-10)
- Coordinate transport authorisations for officials attending pay points, meetings, and trainings.
- Process and verify leave forms, PMDS submissions, and asset registers for the Sebokeng and Mafatsane offices.
- Liaise between the District office, service providers, and staff on stationery, stock, and equipment needs.
- Support supervisors with SRD food voucher issuing and reconciliation of vouchers from local merchants.
- Coordinate disability-related meetings and share feedback with colleagues on disability issues and challenges.
Disability Grant Coordinator at South African Social Security Agency (SASSA) (2007-08 – 2014-07)
- Screened beneficiaries and processed quality assurance checks on grant applications.
- Coordinated fingerprint capturing for beneficiaries unable to write or sign, and processed clinic/hospital referrals.
- Investigated fraudulent claims relating to non-disclosure of marital status, income, employment, or deceased beneficiaries.
- Completed SOCPEN training (Levels 1-4) and administered SRD grant applications and system capturing.
Data Capturer / Administrator at Department of Social Development (2006-11 – 2007-08)
- Captured funding and compliance data for all NGOs funded by the Department.
- Coordinated Service Level Agreement signings and meeting attendance for funded NGOs.
- Accompanied social workers on site visits to crèches, shelters, and children's homes.
- Managed front-of-office administration, including call handling, filing, and waiting-room screening.
Auxiliary Social Worker & Program Manager at Vereeniging Alliance for Street Children (NGO) (2003-05 – 2006-10)
- Supervised house parents, outreach workers, and volunteers, and chaired weekly staff meetings.
- Monitored shelter programs, school enrolment, and children's disciplinary hearings.
- Conducted outreach to identify vulnerable children for shelter admission and led home visits for family reunification.
- Prepared weekly, monthly, and quarterly reports for management and the Department of Social Development.
- Organised educational trips, donation applications, and holiday programs for shelter children.
Community Developer Worker at Die Ondersteuningsraad (2002-04 – 2002-11)
- Delivered voluntary counselling to beneficiaries of the Women for Peace HIV/AIDS program.
Social Auxiliary Worker at Meyerton Child and Family Welfare (2002-01 – 2003-04)
- Provided auxiliary social work services to children and families in the community.
Counsellor at Meyerton Child and Family Welfare (1999-02 – 2002-01)
- Provided counselling services to children and families referred to the welfare organisation.
Education
Bachelor of Arts in Human Behavioural Science – North-West University (1995 – 1998)
Office Administration Certificate – Medallion Commercial College (1987 – 1987)
Matric – Bekezela College