Tamaryn Goliath

Results-driven professional with extensive experience in operational management and customer service, skilled at improving processes and enhancing team performance through effective training and guidance.

Machine Operator at CRH All may (2008-01 – 2010-12)

Retrenchment due to operational Responsibilities and Achievement

• Track performance of key and provide guidance on improvement strategies
• Continually develop selling skills of field staff
• Develop new best-in-class training materials to assist sales performance

Assistant Manager at Whitehouse Hospitality Suite (2014-03 – 2020-12)

Assistant Manager duties and responsibilities

• Managing the store
• Bookkeeping
• Payroll submission
• Emails and customer Services
• Helping the customers with any problems
• Customer service
• Housekeeping
• Stock ordering and receiving and sending stock

Manager at Whitehouse Hospitality Suite (2021-03 – 2023-12)

Manager duties and responsibilities

• Managing the store
• Bookkeeping
• Payroll submission
• Emails and customer Services
• Helping the customers with any problems
• Customer service
• Housekeeping
• Banking with fidelity
• Stock ordering and receiving and sending stock

Senior Clerk at Nelson Mandela Bay Municipality- Budget And Treasury Revenue Management & Customer Care - Metered Services (2024-12 – 2025-04)

Senior Clerk in metered services processing and administering accounts

• Processing and administering accounts
• Checking high or low consumptions and investigating discrepancies
• Validation of meter readings, checking out the range consumptions on pre-validation system and adjusting accounts which was billed with incorrect readings
• If there's a credit due to the consumer a letter must be drafted and manual adjustment on the system must be done
• Making a comparison between readings received from the contractors and consumers and penalising accordingly
• Checking and receiving information on account enquiries and submitting to the relevant department to do the adjustments accordingly to findings
• Report problematic meters via servicing /repairs or replacement to relevant departments
• Receiving new meter readings via contractor and downloading it on the system
• Receiving telephonic enquiries regarding the consumers accounts and assisting them with their account information

Senior Secondary in Multiple subjects – Westville Senior Secondary School (2006-12)