Tebogo Sebogo
A customer service specialist
Talent
JohannesburgMember since May 13, 2026
Microsoft Windows XPMicrosoft Windows VistaMicrosoft Windows 7Microsoft Office 2003Microsoft Office 2010TypingSwitchboardTelephone Skills
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Microsoft Windows XPMicrosoft Windows VistaMicrosoft Windows 7Microsoft Office 2003Microsoft Office 2010
Experience
Collections Agent at Nutun (2023-10 – Present)
- Inbound and Outbound calls on collecting on Past due amounts on active accounts
- Educating Customer on Billing Cycle
- Taking payments to update accounts and reinstate services
Customer Support Agent at SURGO - Bolt Food (2021-06 – 2022-04)
- Inbound and Outbound Calls, Live Chat and Emails
- Offering assistance to driver on a live order
- Assisting restaurant will late collection and cancellations on live order
- Assisting customer with delivery queries, incorrect orders and credits
Advisor to Team Manager at Aegis Global – TUI Services (2019-11 – 2020-10)
Inbound Calls assisting
- Booking of Holiday packages
- Amend Holiday bookings
- Take credit card payments for bookings
- Booking of flights and additional extras
Education
Incomplete in Human Resources Management – Tshwane University of Technology (2004)
Matric (Grade 12) – Malvern High School (2003)
Skills
A customer service specialist
