Technical Project Manager
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Results-driven Project Manager and Business Informatics Professional with over 13 years of experience delivering complex telecommunications and ICT projects across local and international markets. Experienced in Agile Project Management, Network Transmission Engineering, enterprise connectivity, and end-to-end project delivery. Proven ability to manage cross-functional teams, vendors, budgets, risks, and stakeholders while delivering projects within scope, time, and budget.
Recognised for driving operational excellence, building strong client relationships, and leading successful fibre, microwave, SD-WAN, MPLS, and network infrastructure projects. A collaborative leader with excellent analytical, communication, and problem-solving skills, committed to delivering innovative solutions that support business objectives and exceed customer expectations.
Project Manager at CMC NETWORKS (2024-01 – Present)
Manage a portfolio of local and international telecommunications projects, overseeing end-to-end delivery from initiation through to implementation and handover. Lead cross-functional teams, suppliers, and stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards. Develop and maintain project plans, manage risks, budgets, scope changes, and vendor performance, while providing regular executive reporting and stakeholder communication.
Drive successful project outcomes through effective governance, issue resolution, and continuous process improvement, ensuring exceptional customer satisfaction and operational excellence.
Technical Project Manager at JURUMANI SOLUTIONS/VODACOM (2019-08 – 2023-11)
Managed the end-to-end delivery of dedicated Microwave and Fibre rollout projects within the Enterprise Access Services (EAS) division at Vodacom Business. Oversaw the technical planning, execution, and successful delivery of enterprise connectivity solutions, coordinating cross-functional teams, contractors, and stakeholders to ensure projects were completed on time, within budget, and to the required quality standards. Managed project schedules, risks, vendor performance, customer engagements, and service acceptance while ensuring compliance with technical specifications and successful service activation.
EAS MW Provisioning Engineer at CIPAL TELECOMS/VODACOM (2019-02 – 2019-07)
ICT Specialist/Network Transmission Engineer at CIPAL TELECOMS/VODACOM (2016-05 – 2019-01)
Team Lead Support at SEECRYPT TECHNOLOGIES (2015-03 – 2016-02)
IT Help Desk Support at SITA (2012-11 – 2016-01)
Provided first-line technical support to end users by logging, tracking, and resolving IT incidents using the ITSM 7 ticketing system. Diagnosed and escalated complex technical issues to the appropriate support teams, ensuring adherence to service level agreements (SLAs). Delivered excellent customer service through effective communication, conducted post-call customer satisfaction surveys, and maintained compliance with organizational IT policies, procedures, and service standards.
BCom Hons in Business Informatics | Information & Commutation Technology – University Of South Africa (UNISA) (2023-01)
BTech in ICT & Business Applications | ICT – Tshwane University of Technology (2011-06 – 2012-07)
National Diploma in ICT & Business Applications | ICT – Tshwane University of Technology (2010-06 – 2011-07)
