Terrance Mabaso

Aspiring IT professional with hands-on experience in system development, application support, and infrastructure support gained at the Department of Correctional Services (Head Office). Skilled in troubleshooting user issues, managing logged tickets, resolving printer and network problems, and assisting with password resets. Strong foundation in information systems and business management, with practical exposure to system design, testing and process improvement.

Passionate about leveraging technology to solve problems and continuously learning in the IT field.

IT Intern – System Development & Applications at Department of Correctional Services (Head Office) (2026-04 – Present)

• Assisting in system design, testing and application support
• Collaborating with developers to troubleshoot and resolve issues
• Documenting processes and contributing to system improvements
• Reference: Jonas Mekgwe, Deputy Commissioner: Information Technology. Cell: 083 442-7579 Work: (012) 305 8630

IT Intern – Infrastructure Support at Department of Correctional Services (Head Office) (2026-01 – 2026-03)

• Handled logged tickets and assisted users with password resets
• Responded to calls regarding printers and network issues
• Provided on-site support in offices to resolve hardware and connectivity problems
• Reference: Kgositsile Mothhabe, IT Infrastructure & Telephony. Work: (012) 305 8001

Sales representative at Super print and signs (2021-01 – 2024-11)

• Promoting image and services of the company
• Gaining new contacts and clients
• Servicing corporate and community clients
• Achieving and maintaining profitability
• Ability to close the deal
• Creating and distributing sales agreements and contracts
• Producing monthly and quarterly sales reports
• Reference: Bongani Ngobeni Director. Cell: 069 843 9789 Work: (012) 549 0177

Bachelor's in Information Management Systems – Damelin College