Terrens Selowa

An adaptive Administrator with expertise in directing and enhancing administrative procedures in Administration, Order Management, Logistics, and Service Delivery and providing full support to ensure the delivery of an excellent customer experience.

Experienced in managing high performing Administrative, Logistics, Order management teams to ensure that all aspects of administrative activities are carried out effectively against demanding resources and time constraints. Focused on training, mentoring, coaching, and supporting team members in work practices to improve upon efficiency. My previous roles afforded me a well rounded skill set, including excellent relationship building and time management skills; I excel at:

Key Skills

· Administration Operations

· Forecasting and Budgeting

· Client Relationships

· Cost Controlling

· Warehousing Management

· Staff Development/Training

· Debtors/Creditors knowledge

· Collection skills (telephonically and face to face

· Contract management

· Inventory management

· Cost Controlling

· Logistics (Import/export)

· Fleet management

· Managing timeliness and deadlines

I have a proven record of delivering results on administrative roles. In my previous position as an administration manager, I was able to improve efficiency by 15% by implementing new organizational systems and streamlining processes. Additionally, I have managed to increase customer satisfaction by 20%.

I am confident that my experience, skills and desire to learn and grow professionally would make me a valuable asset to your team.

An adaptive Administrator with expertise in directing and enhancing administrative procedures in Administration, Order Management, Logistics, and Service Delivery and providing full support to ensure the delivery of an excellent customer experience.

Experienced in managing high performing Administrative, Logistics, Order management teams to ensure that all aspects of administrative activities are carried out effectively against demanding resources and time constraints. Focused on training, mentoring, coaching, and supporting team members in work practices to improve upon efficiency. My previous roles afforded me a well rounded skill set, including excellent relationship building and time management skills; I excel at:

Key Skills

· Administration Operations

· Forecasting and Budgeting

· Client Relationships

· Cost Controlling

· Warehousing Management

· Staff Development/Training

· Debtors/Creditors knowledge

· Collection skills (telephonically and face to face

· Contract management

· Inventory management

· Cost Controlling

· Logistics (Import/export)

· Fleet management

· Managing timeliness and deadlines

I have a proven record of delivering results on administrative roles. In my previous position as an administration manager at Siemens (Pty) Ltd, I was able to improve efficiency by 15% by implementing new organizational systems and streamlining processes. Additionally, I have managed to increase customer satisfaction by 20%.

I am confident that my experience, skills and desire to learn and grow professionally would make me a valuable asset to your team.

National Diploma in Management (NQF6)

Advance Diploma in Management Practice (NQF7)

Debt collector agent

People Management certificate

Coaching and Mentoring certificate