Thabile Mmakgaha

I am a hardworking individual. I am friendly, honest and helpful. I have good interpersonal skills and excellent team worker whose willing to learn and develop new skills.

3 - 4 years Customer Experience Coordinator at African Bank.

Duties

Monitor customer experience metrics

Providing a summary of overall metrics performance

Compiling customer experience feedback for all the departments

Identifying gaps and providing recommendations

Consolidate the CX feedback for reporting

Internal Auditing diploma obtained from Vaal University of Technology

Higher Certificate in Management obtained from Milpark Education

Matric from Bataung High school