Thabisile Honono

Experienced retail and restaurant manager with proven expertise in operations management, staff leadership, and customer service excellence. Skilled in driving sales performance, managing inventory systems, and ensuring operational efficiency across diverse retail environments.

Assistant store manager at Clicks (Present)

• Support Store Manager in achieving sales and performance targets
• Lead team members and oversee daily operational activities
• Manage stock control and merchandising responsibilities
• Ensure high customer service standards are consistently delivered
• Handle administrative tasks and store operations management
• AS400 stock management system (used for inventory control at Clicks)
• Storeline system (used as a point-of-sale system at Clicks)

Restaurant manager at KFC Rohlof group (2025-10 – Present)

• Oversee daily restaurant operations to ensure efficient service delivery
• Manage staff recruitment, training, and scheduling activities
• Monitor financial performance and maintain budget controls
• Ensure compliance with health and safety regulations
• Coordinate inventory management and stock control procedures

Store manager at Kauai (2023 – 2025)

• Lead daily retail operations and staff management activities
• Drive sales performance and implement marketing strategies
• Manage inventory control and merchandising displays
• Ensure excellent customer service standards are maintained
• Handle staff hiring, training, and performance management

Advanced Diploma in management practice – Nelson Mandela university (2019)

National Diploma in business management – Nelson Mandela university (2018)

Certificate in Office administration (2013)

Grade 12 – Somagunya senior secondary school (2012)