Thabo Magooa

Customer Care and Sales professional with experience supporting customers, managing client relationships, generating sales opportunities, and achieving performance targets. Recognised for providing excellent service, resolving customer queries efficiently, and building long-term relationships that contribute to business growth.

Sales Advisor - Outsource

(2019-01 - 2023-12)

Responsible for engaging with prospective and existing customers, identifying their needs, recommending suitable products and services, and converting enquiries into sales. Managed customer accounts, maintained accurate CRM records, followed up on leads, and ensured customers received professional, timely support while consistently working towards sales and service targets.

Review Advisor - Outsource

(2023-01 - 2026-12)

Provided ongoing customer support by reviewing client accounts, resolving queries, and ensuring compliance with company processes. Worked closely with customers to maintain positive relationships, identified opportunities to improve customer satisfaction, prepared reports, and contributed to meeting operational and service performance objectives.

RE5 - Financial Advisor - Moonstone, Centurion

Matric Certificate - Hoërskool Uitsig, Centurion