Thalitha Neves

Results-driven Business Analyst / SAP Specialist with strong experience in logistics, warehouse management, and IT systems support. Proven track record in SAP configuration, EWM support, and driving system enhancement projects. Adept at bridging the gap between business and IT, resolving system issues, and improving operational efficiency through data-driven insights and continuous improvement methodologies.

Junior Business Analyst at Vector Logistics (2025-01 – Present)

My role is to configure and enhance SAP systems, provide daily operational support, and lead improvement initiatives across the organization. I bridge IT and business teams, optimize processes, document system changes, support reporting and analysis, and manage national assets within SAP to ensure accurate tracking and compliance.

• Configure and enhance SAP systems
• Provide daily operational support
• Lead improvement initiatives across the organization
• Bridge IT and business teams
• Optimize processes and document system changes
• Support reporting and analysis
• Manage national assets within SAP

Solution Analyst at DP World Healthcare (2022-01 – 2024-12)

Supported SAP ERP, SAP EWM, and Flonet applications, delivering troubleshooting and ensuring smooth operations. Provided data analysis and stock management support, created technical documentation, and trained super users. Contributed to continuous improvement and project delivery, including onboarding and system enhancements. Recognized with Employee of the Month (IT Department) for exceptional performance.

• Supported SAP ERP, SAP EWM, and Flonet applications
• Delivered troubleshooting and ensured smooth operations
• Provided data analysis and stock management support
• Created technical documentation
• Trained super users
• Contributed to continuous improvement and project delivery
• Recognized with Employee of the Month (IT Department)

Industrial Engineer Technician / EWM Support Administrator at Imperial Health Sciences (2019-01 – 2022-12)

Provided SAP EWM technical support, resolving system and operational issues and collaborating with warehouse teams to drive improvements. Analyzed operational data, supported Gemba KPI reporting, and contributed to warehouse efficiency initiatives. Led EWM support to ensure stable operations, managed troubleshooting and user assistance, and supported continuous improvement activities including 5S and Value Stream Mapping, as well as warehouse optimization and process standardization.

• Provided SAP EWM technical support
• Resolved system and operational issues
• Collaborated with warehouse teams to drive improvements
• Analyzed operational data
• Supported Gemba KPI reporting
• Led EWM support to ensure stable operations
• Managed troubleshooting and user assistance
• Supported continuous improvement activities including 5S and Value Stream Mapping

BTech in Industrial Engineering – University of Johannesburg (2013-01 – 2019-12)

National Diploma (ND) in Industrial Engineering – University of Johannesburg (2013-01 – 2019-12)

National Senior Certificate – Sofunda Secondary School (2012-12)