Thandi Masina

I am a Results-driven promoter with call centre and administration experience on the promotions campaign, skilled in customer engagement, product promotion, and achieving sales targets. Strong communication and interpersonal abilities, with experience handling inbound and outbound calls, capturing accurate customer information, and maintaining high service standards in a fast-paced environment.

Promoter - Wendy`s girls and guys

(2023-06 - 2024-12)

• Explain product features, promotions, and pricing to customers
• Achieve daily and weekly sales targets
• Maintain attractive product displays and ensure brand visibility
• Capture customer information accurately where required

Call Centre - Wanjigi Holdings

(2025-01 - 2025-10)

• Handle inbound and outbound calls professionally and efficiently
• Provide accurate information about products, services, or campaigns
• Promote products or services to meet sales targets

Administrator - Efficient Bizz

(2025-11 - 2026-01)

• Submitting Documents
• Answering phone call and emails
• Keeping records & reports up and dates
• Managing data in spreadsheet & reports

Grade 10 & Level 4 - Allen Glen High School And Abet (2017)

Level 4 - Allen Glen High School And Abet (2018)