Thandi Mpofu
Client Account Manager
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About
I am a passionate Client-Centric, with experience in the Medical and Employer of Record sectors. My expertise lies in effective account and client management and nurturing customer relationships. I collaborate seamlessly with partners and internal teams on a global scale.
Experience
Having worked as an Account Manager in the EOR space, I have honed my abilities in customer relationship management and coordinating cross-functional teams to address customer queries promptly and effectively.
At Global Expansion and Velocity Global, I played a pivotal role in onboarding new customers and ensuring their smooth transition into the platform. This involved training users and providing post-implementation support to guarantee their satisfaction
Education
2022 Postgraduate Diploma: Public Health
2018 Bachelor of Science Integrative Health and Social Sciences
2017 Course: Project Management
2016 Diploma: Business Analysis
2007 Certificate: Customer Relationship Management
2002 Diploma of Higher Education: Nursing
