Thando Matsoso

Entry-Level Administrative Assistant with hands-on experience maintaining accurate records, performing data entry, and providing administrative support across teams. Skilled in organizing, updating, and maintaining company databases while ensuring information is handled efficiently and correctly. Known for strong computer skills, a keen eye for detail, and a willingness to learn.

Experienced in supporting workflows, coordinating communications, and streamlining internal processes in fast-paced environments. Flexible and adaptable, with a practical, service-focused approach to keeping operations running smoothly.

Project Subject Matter Expert / Independent Contractor - Umuzi.Org - Experience Labs

(2026-08 - 2026-09)

• Coordinated project kickoffs, check-in sessions, learner guidance, and feedback activities for 30 learners, ensuring participants received timely support and clear next steps throughout the project.
• Managed project communications, meeting logistics, schedules, and requirements for a 30-learner cohort, keeping participants informed and supporting smooth project delivery.
• Tracked learner progress, submissions, and feedback across project activities, providing timely follow-ups and maintaining clear visibility of outstanding actions.
• Assisted in streamlining internal processes by compiling feedback and updates into structured reports for stakeholders.

Learner Council Representative - Umuzi.Org - SAP E2E

(2025-11 - 2026-08)

• Maintained accurate records and databases for a cohort of 105 learners, tracking engagement, deadlines, and operational expectations.
• Compiled feedback, concerns, meeting notes, and programme updates into structured reports, ensuring information was correct and ready for follow-up and decision-making.
• Provided administrative support across the programme, helping to improve workflow and streamline internal processes.
• Organized learner communications, meeting information, and action items across the programme, creating a reliable flow of information between learners and programme stakeholders.

Bachelor of Science - Applied Geology - University of the Western Cape (2023)