Thando Rakosa

Office Administrator and Finance Professional with 7+ years of experience managing operations, supplier contract oversight, and financial administration. Skilled in SAP, Microsoft SharePoint CRM, and budget management, with a proven ability to streamline workflows, improve accuracy, and support executive teams. Recognized for strong communication, problem-solving, and organizational skills that drive efficiency and compliance.

Administrator at Citi Bank (2025-10 – 2026-02)

• Provided operational support in BBBEE administration and compliance.
• Prepared accurate minutes for Operations Department Heads meetings.
• Managed invoice preparation and document renaming prior to system ingestion.
• Operated switchboard, ensuring efficient call handling and client service.
• Oversaw third-party management administration and CAP processes.

Finance Administrator & Office Manager at POWERX (2017-02 – 2024-12)

• Directed daily office operations, ensuring smooth workflow and resource availability.
• Supervised procurement, inventory, and office maintenance, reducing supply shortages by 15%.
• Coordinated staff onboarding and travel bookings, improving overall employee experience.
• Prepared accurate minutes for MANCO and TRADECO meetings and maintained CRM on Microsoft SharePoint.
• Processed 200+ invoices monthly on SAP with 98% accuracy, ensuring timely supplier payments.
• Managed supplier contracts, verifying fee increases and ensuring compliance with agreements.
• Captured payments via FNB Online Banking and assisted with annual budget preparation, tracking actuals vs. budget.
• Supported HR by maintaining leave registers, submitting payroll data, and ensuring BBBEE and Skills Development reporting compliance.

Office Manager at Unisol (2014-01 – 2016-12)

• Managed directors' calendars and coordinated meetings with precision.
• Screened and directed incoming calls, improving response efficiency.
• Organized travel arrangements and itineraries for staff.
• Recorded meeting minutes and maintained accurate office records.
• Oversaw office expenses, ensuring budget adherence and cost tracking.

BCom in Human Resource Management – Mancosa (2024-01 – 2024-12)

Microsoft Excel Intermediate Certificate (2019)

Galileo Travel System Course (2005)

Travel & Tourism Diploma (2005)

Grade 12 / National Senior Certificate – Providence Academy (1998-01 – 2002-12)