Thando Zondi

Motivated and customer-focused individual with a Front Desk Operator Certificate and Computerised Cashier Certificate from Maccosy Training. Completed one month practical training at Caribe Caribe Lodge and Conference Center. Skilled in reception duties, customer service, cash handling, and computer applications. Reliable, professional, and eager to contribute positively to a workplace.

Front Desk / Reception Trainee - Caribe Caribe Lodge and Conference Center

(2024-01 - 2024-01)

• Welcomed guests and handled front desk enquiries
• Answered and transferred telephone calls professionally
• Assisted with bookings and guest check-ins
• Performed basic administrative duties and filing
• Maintained a neat and professional reception area
• Provided excellent customer service to guests

Front Desk Operator Certificate - Front Desk Operations - Maccosy Training Institute (2024 - 2024)

Computerised Cashier Certificate - Cashier Operations - Maccosy Training Institute (2024 - 2024)