Thandokazi Bonga

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Furniture Consultant - TFG Willowbridge

(2016-03)

• Attended to customer inquiries on the Sales floor ensuring high level of satisfaction.
• Training, mentoring sales colleagues on homeward, bedding, appliances and furniture on the floor ensuring they are fit and proper to sell the product's to customer.
• Meeting and exceeding the company sales targets of 60-70% ratio on monthly basis.
• Retention of prior customers, creating and maintaining new business decorators.
• Maintained up to date records of all pre and make up orders.
• Resolve customer complaints and inquire effectively enhancing customer experience.
• Daily liaising with warehouses regarding customer delivery whether successful or not, if not successfully maintain close communication with customers how to assist to give a client a good after sale experience.
• Administered daily operations relating to all furniture orders to ensure accuracy and timeliness

Sales Associate - @Home Tygervalley

(2010-05 - 2015-06)

• Attended to customer inquiries on the sales floor ensuring high level of satisfaction.
• Training, mentoring colleagues on the bedding, homeward, appliances to ensure they are fit and proper to assist clients on sales floor.
• Daily conducting inventory counts on bedding, appliances to ensure system and compliance.
• Working as administration office, doing daily cash up, filing, scanning, faxing, supervisor till operations duties

Sales Assistant - @home V&A

(2010-03 - 2010-05)

• Assisting clients on the sales floor
• Cashier
• Administration to ensure all paperwork, cashing up and supervisor duties