Thania Masega

I have a certificate in hospitality management. I have passion for the hospitality industry, I plan on finishing my studies as soon as I have funds. I have excellent customer service, I currently work at a hotel in a spa as a floor manager. I can work under any conditions to achieve the desired result to the advantage of the company, I am a self-disciplined pace-setter, and I am humble, accountable, as well as reliable. My core value is confidence and integrity.

I have worked at Laronza beauty spa for six months as a receptionist. I was dealing with bookings, and helping with treatment if extra help was needed. I worked as a lister for four months at cencus as it was a temporarily employment. I currently work at indaba hotel Spa and conferencing as a floor manager at the Spa, from 2013. I help with taking bookings, attend guest needs & desires immediately. Responsible in management float and final cash up.

Hospitality management certificate.

Modules covered

Hospitality today introduction,

Managing front office,

Beverage operations,

Housekeeping operations,

And Supervision in the hospitality industry.