Thapelo Sekati

I am a strong, hard worker, scrupulous, flexible and a team worker with proficient office administration. I have proficient knowledge in project and time management with strong attention to details in correspondences, with prioritisation being my catalyst in chasing up for deadlines and quality results. I adhere to ethical principles and values that constitutes public administration.

I have sound knowledge on legislation that governs the public services and knowledge on regional and international treaties on human rights, women, children and the rights of refugees and asylum seekers. I look forward to furthering my studies to improve my skills and capabilities. In my previous role, I contributed communication, problem-solving, and attention to detail towards team efforts and business improvements.

I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong interpersonal talents.

Quality Control - Department of HomeAffairs - Pretoria

(2023-01 - 2026-03)

Systematic methods used to record, manage, and trace quality-related information throughout a project or manufacturing process, ensuring products meet standards and regulatory requirements. Systemic process of controlling, tracking, and verifying documents (policies, SOPs, and records) to ensure they meet regulatory standards, maintain accuracy, and secure organizational compliance.

Warehouse Quality Assurance - Singamandla Agency- Massmart - Germiston

(2022-06 - 2023-01)

Monitoring metrics like inventory accuracy percentage, order cycle time, and damage rates to ensure processes consistently meet quality standards before issues occur. The methods, procedures, and workflows used to create a product or deliver a service. It is a proactive approach designed to catch and prevent errors before they happen by ensuring that teams follow standardized operating procedures (SOPs) or industry frameworks.

Administrator/customer service consultant - Globeflight worldwide express - Pretoria

(2021-05 - 2021-09)

• Assisting Management with administrative duties.
• Ensure licencing administration is up to date and attended to timeously.
• Assist drivers with admin queries.
• Assist HR with Road Freight Bargaining Council monthly fund submissions
• Assist driver for timely delivery
• Assist customer to track their parcels

Machine operator - Tribeca Coffee company - Centurion

(2015-08 - 2021-03)

• Machine Operation: Setting up, calibrating, and running industrial roasting, grinding, and sealing machinery.
• Packaging Line: Operating automated bagging and vacuum-sealing machines to package coffee beans or instant powder into retail or bulk sizes.
• Quality Control: Monitoring the consistency of the coffee output, checking seal integrity, and verifying weights according to specific product protocols.

Cashier and Store Assistant - Truworths - Bloemfontein waterfront mall

(2014-02 - 2015-06)

• Deliver a premium shopping experience with expert product knowledge.
• Foster strong customer relationships by offering personalised service.
• Uphold the brand's luxury standards through professionalism and enthusiasm.
• Execute daily stock procedures to maintain seamless store operations.
• Assist in managing customer orders and ensuring timely fulfillment.
• Conduct weekly stock counts and maintain storeroom organisation.
• Complete shoe pairing exercises to uphold stock integrity.

Diploma - Archives and records management - University of South Africa (2021-01 - 2022-10) Pretoria

Bachelor - Information science - University of South Africa (2023-01) Pretoria