Thato Sekabate
Automotive Sales Consultant | Customer Experience Specialist | Target Driven
Talent
JohannesburgMember since June 23, 2026
Vehicle Sales & Product PresentationCustomer Relationship Management (CRM)Lead Generation & ProspectingUpselling & Cross-SellingNegotiation & Closing TechniquesCustomer Retention StrategiesProfessional CommunicationComputer Literacy & Data Management
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Vehicle Sales & Product PresentationCustomer Relationship Management (CRM)Lead Generation & ProspectingUpselling & Cross-SellingNegotiation & Closing Techniques
About
Dynamic and customer-focused sales professional with proven experience engaging customers, identifying needs, and delivering tailored solutions. Skilled in relationship building, upselling, negotiation, and customer retention — key strengths required in high-performance automotive sales environments.
Experience
Customer Advisor - Concentrix/Webhelp - Braamfontein, Johannesburg
(2024-07)
- Deliver high-level customer engagement and needs analysis.
- Provide product recommendations aligned to customer requirements.
- Manage accounts, billing resolutions, and service adjustments.
- Identify upselling opportunities contributing to revenue growth.
- Maintain customer satisfaction through professional problem resolution.
Retention Agent - Merchants SA - Kensington B, Randburg
(2023-02 - 2024-06)
- Retained clients through consultative selling and relationship management.
- Applied negotiation strategies to reduce cancellations and improve loyalty.
- Conducted market research supporting informed business decisions.
- Consistently maintained high professionalism and service standards.
Education
National Senior Certificate - Leondale High School
Skills
Automotive Sales ConsultantCustomer Experience SpecialistTarget Driven
