Theresa Harold

Detail-oriented administrative professional with over 5 years of experience in office support, reception, and customer service. I am proficient in Microsoft Word, Excel, and Outlook, with foundational accounting knowledge. Known for strong attention to detail, effective communication, and the ability to work efficiently under pressure while supporting smooth daily operations.

Receptionist (Learnership Practical Experience) - HL Hall and Son's Group - Mataffin

(2025-01 - 2025-12)

• Managed front desk operations and professionally welcomed visitors
• Answered and directed incoming calls efficiently
• Performed reception and general office support duties
• Assisted with document handling and internal coordination
• Gained exposure to Paycard reconciliation processes (Standard Bank)
• Maintained a clean and organized reception area

Administrative Assistant - Mpumalanga Business Finder - Nelspruit

(2023-03 - 2024-03)

• Provided day-to-day office support
• Managed and organized emails using Outlook
• Captured invoices using Sage One Accounting
• Maintained accurate filing and document records
• Used Microsoft Word and Excel for reporting and documentation

Educator's Assistant - Sakhile Secondary School - White River

(2021-10 - 2022-08)

• Supported teachers with administrative and classroom tasks
• Prepared and printed learning materials
• Assisted with classroom organization and learner activities

Shop Assistant / Cashier - Ambassador Foods - White River

(2017-09 - 2021-05)

• Operated cash register and processed transactions accurately
• Assisted customers and resolved queries professionally
• Handled incoming calls and basic inquiries
• Managed stock replenishment and shelf organization
• Utilized Navision point-of-sale system

Generic Management Learnership - Generic Management - AVSI (2025-01 - 2025-12)

Diploma in Local Government Finance - Local Government Finance - UNISA

National Certificate - Wholesale and Retail Operations - ATTI College (2018 - 2018)

Matric Certificate - Grade 12 - Valencia Combined School (2015 - 2015)