Thuli Mashilo
Operations and Event Coordinator
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About
Dedicated and versatile sports professional with experience in coordinating programs and supporting daily sport operations. Skilled in planning and executing events, managing schedules, coordinating logistics, and mantaining equipment and facilities. Strong organizational communication abilities, with a proven capacity to work collaboratively with teams, athletes, and stakeholders to ensure smooth and efficient operations.
Committed to promoting participation, enhancing athlete experiences, and delivering high-quality sports programs in both community and competitive environments.
Experience
Operations and Event Coordinator at Lonehill Virgin Active Padel Club (2024-12 – Present)
Dynamic and detail-orientated sport operations assistant with hands-on experience supporting the daily management of the padel facility, coordinating court schedules, and ensuring smooth event execution, including leagues,tournaments and social play formats. Maintaining a welcome and inclusive environment for all players of skill levels. Handling bookings, equipment management and on-site logistics while upholding safety standards and operational efficiency.
Responsible for increasing participation and revenue by bringing a strong community around the facility.
Club Host assistant at Club Padel Morningside Country club (2023-01 – 2024-12)
Ensuring all sporting equipment meets high performance standards. Assisting in helping players select the right gear, explaining product features, and creating a positive in-store experience. Manage stock levels and assisting with inventory control. Sport and wellness customer experience.
Sport business operations administrator at Padel Perfect (2022-06 – 2023-01)
Creating engaging and well-organized on-court experiences for clients for all levels. Managing high-volume bookings and customer scheduling, coordinated successful tournaments and social sporting events, and supporting daily club operations to ensure a seamless and enjoyable environment. Proactive in assisting with corporate events, facilitating game flow, and ensuring equipment readiness.
Providing expert product knowledge and recommendations. Process sales transactions and handle customer inquiries. Assisted with inventory and operational logistics.
- Managing bookings, assisting with events, and maintaining administrative records with Microsoft office, Excel, Google workspace, POS systems.
- Manage social media platforms and creating engaging content to attract participation.
- Integrating market strategies to increase memberships, boost court bookings, and enhance player retention.
- Promote and sell equipment to meet customer needs and sale targets.
- Provide basic guidance and support to players, Maintain cleanliness and readiness of courts and facility with good hospitality.
Education
Graduate Diploma in Sport Management – Tshwane University of Technology (2018-02 – 2021-12)
Advanced Diploma in Sport and Recreation Management – Tshwane University of Technology (2026-02)