Tlatsi Selebi

Organized and efficient Personal Assistant with over 5 years of experience providing high-level administrative support to executives and busy professionals. Known for a proactive approach, exceptional time-management skills, and the ability to prioritize competing demands. Proficient in managing complex schedules, arranging travel, handling correspondence, and maintaining confidentiality.

Adept at multitasking and offering top-tier support, ensuring smooth operations and client satisfaction. As an Intake Specialist I serve as the first point of contact for clients, gathering and verifying information, assessing their needs, and ensuring clients are directed to the appropriate services or department. The role focuses on delivering excellent customer service, maintaining accurate records and facilitating a smooth and efficient onboarding process.

Client Relations / Intake Specialist - Funda Global

(2025-01)

• Serve as the first key point of contact for new clients by phone, email, or online inquiries
• Ensure that all documentation is completed and complies with company policies
• Collect and accurately capture client information into the company database or CRM
• Assess clients needs and determine whether they qualify for the company service
• Schedule appointments and coordinate consultations with the appropriate team members
• Explain the intake process and answer client questions in a professional and empathetic manner
• Maintain accurate, confidential and up-to-date client records
• Follow up with prospective clients to obtain missing information or documentation
• Deliver excellent customer service, while managing multiple inquiries efficiently

Personal Assistant - Tirisan Tech Solutions – Reporting to National Treasury

(2021-10 - 2025-03)

3 year contract ended

• Taking accurate minutes and preparing agendas
• Following up on tasks from previous meeting
• Acting as primary point of contact for Director
• Meet and greet clients
• Handling confidential information
• Co-ordinating meeting appointments
• Co-ordinating office supplier and resources
• Co-ordinating internal communication
• Co-ordinating CSD and E-portal Training (Internal / External)
• Preparing and organising of documentation, presentation and reports
• Screening of calls, emails and enquiries
• Manging director's electronic diary (Appointments and Meetings)
• Managing events/staff birthdays
• Maintaning and organised filling system digital and physical
• Providing administrative support to director and team
• Responding on behalf of direcor's corespondance
• Rendering support to users (Internal and External) in Operating CSD and E-portal
• Assisting clients with tender submissions (electronic)
• Assisting with queries on E-portal and CSD system, either by walk-ins, telephone and emails
• Heat calls (System) for logging calls to Facilities, Security, Transport and Parking
• Initiate team building exercises to sustain staff moral

Personal Assistant / Team Assistant - ICT-Works – Reporting to National Treasury

(2018-11 - 2021-09)

3 year contract ended

• Taking accutrate minutes and preparing agendas
• Following up on tasks from previous meeting
• Acting as primary point of contact for Director
• Handling confidential information
• Co-ordinating meeting appointments
• Co-ordinating internal communication
• Co-ordinating CSD and E-portal Training (Internal / External)
• Compiling and consolidating reports
• Screening of calls, emails and enquiries
• Manging Directors calander (Appointments and Meetings)
• Managing events/staff birthdays
• Providing administartive support to Director and Team
• Iniciating team bulding for staff moral
• Preparing and formating proposals,presentations and client deliverables
• Flight,accomodation arrangments
• On boarding officials on eportal and csd
• Arranging parking and boardroom bookings
• Assisting and escalating client queries

Admin Assistant / Legal Personal Assistant - LegalWise

(2014-10 - 2018-09)

Retrenchment

• Processing of branch Capex's and requisitions
• Maintaining an efficient filling system
• Managing day-to-day administration for the executive
• EXCO reports
• Microsoft
• Planning, organisingRMmeetingand conferences
• Catering for meetings
• Compiling LegalWise reports from Branches
• Flight and travel arrangements
• Car hiring
• Ordering stationary
• Taking minutes of meetings
• Typing of correspondence
• Diary managment
• Client interaction both verbally and written
• Working out retainer (Attorneys ) salary
• Relieving switchboard
• Invoicing
• Courier

Admin Assistant - LegalWise

(2008-09 - 2014-08)

• Dealing with queries
• Taking minutes of meeting
• Flight and travel arrangements
• Typing out of cancellation letters
• Ordering stationary
• Relieving switchboard
• Filling of invoices and contracts
• Typing out of lease contracts
• Executing training for new Attorney branches/staff members

Promoter - Daisy Chains

(2007-12 - 2007-12)

Division: Promotions

• Going to different malls and schools to promote

Receptionist - Mercedes Benz

(2008-01 - 2008-03)

3 Months Contract, Division: Frontline Receptionist

• Welcoming visitors
• Issuing visitor badges
• Monitoring logbooks

Diploma - Business Administration - Rosebank College (2006 - 2008)

High School - Roodepoort College (2003 - 2004)

High School - Florida High School