Tony Swanepoel

Experienced in fibre network installations, project coordination, contractor management, stakeholder communication, reporting, and SAP administration. Proven ability to manage FTTH projects from planning and kick-off through to execution and completion while ensuring compliance with HSE requirements and maintaining high service standards.

Customer Relations Coordinator (CR) - Openserve - Malelane, Mpumalanga, South Africa

(2023-01)

• Coordinate and plan FTTH installation projects.
• Conduct project kick-off meetings with stakeholders and contractors.
• Compile reports and provide regular project feedback.
• Process payments and administration on SAP.
• Advise and monitor contractors to ensure quality standards are maintained.
• Verify and maintain contractor HSE files and ensure compliance requirements are up to date.
• Monitor project progress and provide feedback on FTTH deployment activities.
• Facilitate communication between teams and stakeholders to ensure successful project delivery.

Fibre Service Technician - Openserve / Telkom - South Africa

(2001-01 - 2023-12)

• Install, route, pull and terminate fibre optic cables in residential, commercial and outdoor network environments.
• Perform fusion and mechanical splicing to maintain network integrity.
• Conduct testing and fault diagnostics using OTDR and optical power meters.
• Troubleshoot fibre faults and restore network services.
• Perform maintenance, cable replacement and network upgrades.
• Maintain detailed records and network documentation.
• Ensure compliance with safety standards and industry regulations.

Matric - Kimberley High School