IT support specialist/ Helpdesk Technician
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Freelance technical services. Exercising necessary skills to provide Technical services to clients, often on a project or contract basis. Support in Troubleshooting & repair, Maintenance,
installation, customer support, Networking and end user training.
I have built on skills such as Hardware management, OS installation & support, Software troubleshooting, Network &
• Connections, Device &
• Network troubleshooting, basic security concepts, mobile device administration, virtualization &
• Cloud computing. Although my skills are basic, I rely on building and exercising my experience through voluntary work such as assisting the IT department in my workplace with troubleshooting Desktop incidents to printer issues &
• Network problems. I also occasionally focus on hardware management for casual bystanders with no remuneration, all for the sake of building experience.
Comptia A+ training focuses on teaching students the fundamentals of Information technology by enhancing skill sets suited for entry-Level roles within the industry. IT focuses on Software troubleshooting, Virtualization, cybersecurity, configuring end-user software, completely automated public turing test to tell computers and humans apart(CAPTCHA) & advance encryption standards(AES) including further education and training.
