Trisha Ponsami
Medical aid debtors clerk
Talent
Amanzimtoti, KwaZulu-NatalMember since July 25, 2026
TeamworkAdaptabilityProblem solvingEffective CommunicationTime managementLeadership
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TeamworkAdaptabilityProblem solvingEffective CommunicationTime management
About
Reliable, dedicated and detail-orientated accounting clerk with over 10 years experience in data entry, financial reporting and accounting software.
Experience
Medical aid debtors clerk - Jackpersad and Partners
(2013)
- Proactively follow up on all medical aid accounts prior to 90-day handover to ensure timely recovery.
- Prepare and manage 15-day schedules and conduct follow-ups within agreed timeframes.
- Submit and resubmit medical aid claims electronically in a timeous manner.
- Printing and resubmission of accounts via e-mail, fax and post.
- Manage claim rejections and accurately update the status of accounts.
- Perform medical aid website queries and obtain remittances.
- Log and track all incoming and outgoing calls and account-related queries.
- Capture all notes in CRM.
- Assist Debtors and venue staff with day to day queries.
- Ensure all high value accounts are prioritised.
- All reports are checked/ reviewed before changing cases to Member Liable/members portion
- Ensures timely submission and follow-up of PMB (Prescribed Minimum Benefit) cases.
Education
Matric - Merebank Secondary School (2007)
Skills
Medical aid debtors clerk
