Tshiamo Moganetsi

I have over seven (7) years' work experience in the service and production industry. I am motivated, adaptable, responsible person who is continuously striving to improve my career and making a positive impact in my working environment. I constantly strive on developing and expanding my existing ability through dedication, passion, pressure-handling ability and disciplined approaches.

I am a fast learner who works effectively and efficiently independently and in a team structure and I have a positive winning attitude. I have solid interpersonal (communication) skills and solid emotional intelligence (awareness) skills.

Forklift Driver - AMKA

(2020-02 - 2022-03)

• As reach truck (forklift) driver I work in a warehouse, and responsible for moving goods.
• Reach truck (forklift) maintenance: General cleaning and reporting faults of forklift.
• Report compilation of daily activities such as production and challenges.
• Performing equipment checks and basic maintenance.
• Moving pallet-packed materials around the site or storage facility.

Sales Agent - Maxlaw Credit Legal

(2018-03 - 2018-09)

• Establishment of relationships with new clients.
• Analysis of the clients' needs and address them to satisfactory manner.
• Promoting company programs to potential and current clients.
• Answering client questions about credit terms, products, prices, and availability.
• Contributes to team effort by accomplishing related results as needed.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Obtaining and correctly recording customer information.
• Maintain a database of customer calls, their needs and requirements.

Service Consultant - Capitec Bank

(2014-04 - 2015-01)

• Responsible for providing excellent client service.
• Interacted with customers to identify their business requirements.
• Maintained existing client base and generate potential leads.
• Developed innovative approaches to improve client service efficiency.
• Maintained a database of client service and communication documents.
• Keeping records of customer interactions.
• Reached out to clients and engage them in order to get their feedback.
• Gathered and captured client information for approvals and conduct enquiry transactions.
• Presenting and conducting self in accordance with brand expectations.

National Senior Certificate - Grade 12 - Pretoria West Hoerskool School (2012)