Medical Receptionist and Administrator
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Dedicated Administrator with expertise in data capturing; employee relations; inventory management and patient billing. Three years of experience in administration practices and procedures, equipped with quality control and communication skills.
Far East Rand Hospital (2019-2020)Supervised and prepared a filing system for a 56 bed Labour Ward and 36 bed Prenatal Care Ward. Succeeded in managing the daily operations at the Anti-natal Clinic with over 270 scheduled appointments per week. Responded to phonecalls, patient queries, managed patient billing and calls for doctors and patients.
Provided administrative support to 6 supervisors by preparing 13 PowerPoint presentations.Supervised electronic medical record system (PAAB), improving accuracy and efficiency across the district.Designed and implemented a new system that tracked patient satisfaction and care, received 78% positive feedback.Initiated closure of open files for abandoned children, with social workers.
Student Litigation Society (Jan 2021-Dec2021)
Provided prompt client service in opening of new accounts and helped maintain excellent client relationships.Designed social media posters that boosted accounts visits and views by 83%, within first week of implementation.Strategised with team to create branding plan for seminars and competitions.
Matric 2013-2017
