Tumelo Monageng

I am available for an interview. Willing to relocate. N.B Certificates and other documents are available on request

Admin Clerk - AVBOB LIFE

(2012-07)

• Supervising & delegate interns, cleaning lady, reps (financial advisors)
• Select & interview interns, admins & financial advisors
• Report faulty machinery & other assets to Area Manager & head office
• Asset management & ensuring that assets correspond with the asset register list
• Answer/ transfer, make calls, welcome, & assist clients on the help desk
• Deal with matured policies, loan applications, cancellations, amendments on policies, printing policy contracts, paid up policies, surrenders & other general enquiries
• Scan, email, fax & capture business documents
• Draft minutes, letters, reports, check daily sales operations with Financial Advisors & report to DM
• Open & lock office daily, ensure alarm is set. Ensure office is tidy all times.
• Have meetings with DM's & Financial Advisors regarding non-compliance, non-payments, avoiding lapses & other related matters
• Offer assistance to Financial Advisors, liaise with Managers, Head office & other branches
• Go to the field sometimes with the DM's & FA's, advice clients regarding policies, capture business
• Follow up with Reps regarding new business, client's outstanding information
• Ensuring that pamphlets & brochures are available for clients @ the reception
• Replacing toners for the photocopy & cartridge fax machine & rollers for the scanner
• Resolve client & Financial Advisors queries
• Arrange events & accommodation for end year functions
• Taking minutes in meetings & deal with petty cash
• Provide administration support to 2 Managers
• Liaise with auditors & compliance officers, request quotations from different suppliers
• Order stationery, carry boxes, placing them properly in the shelves & filling documents
• Check if attendance registers are up to date & completed on time
• Request quotations & invoices from different companies for broken items that must be fixed.

Student Registry - Tshwane University of Technology (TUT)

(2012-03 - 2012-04)

• Registration for qualification & subjects
• Monitor proof of registrations
• Cancellations of enrolment & subjects
• Update annual registration
• Printing registration forms
• Capturing data

Call Centre Consultant - Company Intellectual Property & Commission (CIPC)

(2010-03 - 2010-12)

• Assisting client's on how to register Companies & CC's
• Restoration of Companies & CC's
• Lodging of Annual Returns online & manually

Certificate - Human Resource Administration - Tshwane University of Technology (2006 - 2006)

Certificate - VIP Payroll - Tshwane University of Technology (2009 - 2009)

Certificate - Call Centre - Cornerstone (2010 - 2010)

National Diploma - Human Resource Management - Tshwane University of Technology (2012 - 2012)

Matriculated - Dynamique Private High School (2005 - 2005)

Certificate - RE5 Representative first level Regulatory Examination - Moonstone (2021 - 2021)